Impressively powerful software with incredible functionality
March 26, 2021

Impressively powerful software with incredible functionality

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce for Nonprofits

Our organization uses Salesforce to manage all of our contact data for members of our church across groups, volunteer teams, and outreach efforts, along with keeping track of involvement with our various other activities and events. It is used across our entire organization and is mainly used to address the challenges of tracking the different areas of our organization that people are involved with.
  • Creating detailed reports of contacts with the ability to filter out dirty data
  • Integration with other programs
  • Creating Dashboards for easily tracking overviews
  • The specificity of some fields could be improved to mitigate confusion between similar pieces of information
  • The speed that data refreshes is often slower than expected, especially when processing a relatively small amount of data (100-500 fields of data)
  • Improvement on tracking individual interest in a specific topic/service/activity
  • Improvement on tracking processes/pipelines for involvement
  • Positive impact on the ability to manage our the back end of our public user interface.

Do you think Nonprofit Cloud delivers good value for the price?


Are you happy with Nonprofit Cloud's feature set?


Did Nonprofit Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nonprofit Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Nonprofit Cloud again?


I am very likely to recommend Salesforce for Nonprofits to most colleagues, however I may be more hesitant to recommend it to less tech savvy colleagues. While Salesforce for Nonprofits is incredibly powerful and useful for myself and for my organization, it is not always the most intuitive thing to work with.