Impressively powerful software with incredible functionality
March 26, 2021
Impressively powerful software with incredible functionality
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce for Nonprofits
Our organization uses Salesforce to manage all of our contact data for members of our church across groups, volunteer teams, and outreach efforts, along with keeping track of involvement with our various other activities and events. It is used across our entire organization and is mainly used to address the challenges of tracking the different areas of our organization that people are involved with.
Pros
- Creating detailed reports of contacts with the ability to filter out dirty data
- Integration with other programs
- Creating Dashboards for easily tracking overviews
Cons
- The specificity of some fields could be improved to mitigate confusion between similar pieces of information
- The speed that data refreshes is often slower than expected, especially when processing a relatively small amount of data (100-500 fields of data)
- Improvement on tracking individual interest in a specific topic/service/activity
- Improvement on tracking processes/pipelines for involvement
- Positive impact on the ability to manage our the back end of our public user interface.
Do you think Salesforce Nonprofit Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Nonprofit Cloud's feature set?
Yes
Did Salesforce Nonprofit Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Nonprofit Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Nonprofit Cloud again?
Yes
Comments
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