Salesforce Journey - our Pilot testing
November 25, 2021
Salesforce Journey - our Pilot testing
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Marketing Cloud Engagement
We are reviewing this tool for the business team to build 1-to-1 relationships for our clients.
- Build client relationships with journey phases
- Provide customer feedback into the tool
- create single customer interface to create cross channel customer experience
- We like the tool but should be integrated with Azure or AWS authentication for SSO
- Positive if SSO is implemented
Do you think Salesforce Experience Cloud delivers good value for the price?
Not sure
Are you happy with Salesforce Experience Cloud's feature set?
No
Did Salesforce Experience Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Experience Cloud go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Experience Cloud again?
No