Fast Ramp Up
October 15, 2025

Fast Ramp Up

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Knowledge
  • SalesCloud
  • Chatter

Overall Satisfaction with Salesforce Sales Cloud

I use Salesforce Sales Cloud for managing all customer communication and account information

Pros

  • Contact management
  • Case escalations
  • Deals and opportunities
  • Quicker turn around times
Fast ramp and ease of use

Do you think Salesforce Agentforce Sales delivers good value for the price?

Yes

Are you happy with Salesforce Agentforce Sales's feature set?

Yes

Did Salesforce Agentforce Sales live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Agentforce Sales go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Agentforce Sales again?

Yes

I thikn Salesforce Sales Cloud is a great tool and customizable but price

Agentforce Sales Feature Ratings

8.3
Customer data management / contact management
8
Workflow management
8
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
6
Contract management
8
Quote & order management
8
Interaction tracking
10
Channel / partner relationship management
9
9.0
Case management
10
Call center management
7
Help desk management
10
8.0
Lead management
7
Email marketing
9
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
8.7
Forecasting
7
Pipeline visualization
9
Customizable reports
10
9.0
Custom fields
10
Custom objects
10
Scripting environment
7
API for custom integration
9
10.0
Role-based user permissions
10
Single sign-on capability
10
Social CRM ()
Not Rated
9.0
Marketing automation
9
6.0
Mobile access
6

Comments

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