Salesforce Sales Cloud Review
November 05, 2025

Salesforce Sales Cloud Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • SalesCloud

Overall Satisfaction with Salesforce Sales Cloud

So we use it to our AEs, use it to track the sales. We refer to the dashboard regularly, daily to track the progression of any of our sales or converting prospects into sales into a customer.

Pros

  • It's great at tracking real time closes. It helps because we're a global company that we can see things happen regardless of what time zone or what region of the world we're in.

Cons

  • I think just enablement. If you're working with someone who's not used a product before, it's almost too easy that they try to make it harder than it needs to be.
  • Definitely a positive impact because the more seasoned sales teams are familiar with the product, so there is no kind of onboarding for them. They kind can get in it and hit the ground running. It's been wildly used for many years for if you're in sales. So I think that's what makes it easy and appealing.
I think it's so easy, almost so easy that people don't realize. I mean, are a little bit shocked at how easy it seems.

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

Where this product is well, well suited. I think because we're a small company, the number of AEs we have are spread across the country and we probably only have a handful in each region. So this kind of keeps them connected and we can kind of see how we're doing as a whole. So it's well suited for, again, teams that are spread out. In our case, even as a global company, we're able to use Amtrak and see updates in every region for it to be less appropriate. I can't think of a time or when it's less appropriate.

Salesforce Sales Cloud Feature Ratings

Not Rated
Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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