Easy to use, updates quickly, easy to see reports on yourself but not others.
December 12, 2024
Easy to use, updates quickly, easy to see reports on yourself but not others.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Spiff
I use Salesforce Spiff at my organization because I am a realtor/real estate investor, and our team uses it to keep track of their commissions. Different listings offer different percent commissions. For example, standard houses typically give the buyer and seller 3% each, and with Salesforce Spiff, the realtors can see their current and old commissions even before their paycheck is issued.
Pros
- Updates commissions in real-time.
- I can compare past months' commissions to now.
- Integrates with other Salesforce software.
Cons
- I wish you could compare your commission to the other realtor's commissions; we have to wait for the broker to just share top sales each month in our meeting.
- Customer service response time can be slow.
- I wish you could run reports of other agents' past/current sales.
- It is nice that you can see your current commissions, and if you are in a specific bracket and know you only need one more house sale to go up, SF Spiff helps you to really push to get that last sale by the end of the year. For example, my broker starts 60% / 40% of each sale, but when you make specific commissions, you up that bracket and lock in the new rate, so I am now at 80%/20%.
- I feel SF Spiff also has a negative impact that you cannot compare to other agents because I think that would give more of a push for others to do better because no one wants to be the worst agent
I like how Salesforce Spiff is easy to use, navigate, and compare your past commissions. I really wish that you could compare to other agents so I would not be opposed to switching to other software. However, I do really like that it is so easy to use, quick to update, and integrates with Salesforce CRM very well.
Do you think Salesforce Spiff delivers good value for the price?
Not sure
Are you happy with Salesforce Spiff's feature set?
Yes
Did Salesforce Spiff live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Spiff go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Spiff again?
Yes
Comments
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