Spiff transformed our commission process
June 03, 2025
Spiff transformed our commission process
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Spiff
we use Salesforce Spiff primarily to automate and manage our sales commission processes. I'm a part of the sales team and we use it to track the team's individual target achievements and the commission they are to receive for each quarter. It even calculated the clawback amount, considering the churn anticipated for the next quarter so it has a lot of features and a very extensive dashboard
Pros
- clear and user friendly UI with an extensive dashboard to see everything at a glance
- Real time visibility of the individual target achievement and commission to be paid out per quarter
- clawback amount based on the churn for the upcoming quarters
- Great integration with Salesforce which is our CRM
Cons
- We experienced a couple of users not being able to login even after the password change, so there a a few bugs here and there
- For a new user, it can be a bit overwhelming looking at all the numbers on the dashboard as it is quite extensive
- Initially, our commission calculation and processing was done manually, so this has had a very heavy impact on that process, increasing overall efficiency
- There is no way more transparency into how we are being compensated as a sales team
- There is a motivation in the sales team to up their numbers seeing the dashboard display their performance
I was not a part of the selection process
Do you think Salesforce Spiff delivers good value for the price?
Yes
Are you happy with Salesforce Spiff's feature set?
Yes
Did Salesforce Spiff live up to sales and marketing promises?
Yes
Did implementation of Salesforce Spiff go as expected?
Yes
Would you buy Salesforce Spiff again?
Yes
Comments
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