Overall Satisfaction with Samanage
Samanage is currently being used by our IT department and also by some of our more senior people for logging particular things in the contract section.
- Asset management is a great feature, enables you to keep track of all of your kit.
- Benchmarking is a new feature which looks like a very good feature to measure ROI etc.
- The service catalogue is a feature I have been learning about and I am hoping to get it used more widely across the company.
- I recently attended one of their SLAM conventions in London and I feel confident in saying there is nothing at the moment which they need to improve on as they have it all under control.
- Nothing to note so far but hopefully in the near future we will see an impact in these areas.
- None
Samanage beats anything else hands down.