Samange is fantastic!
June 18, 2015

Samange is fantastic!

Nick Ridpath | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Latest as of June 2015

Modules Used

  • Service Desk

Overall Satisfaction with Samanage

Samanage is currently being used by our IT department and also by some of our more senior people for logging particular things in the contract section.
  • Asset management is a great feature, enables you to keep track of all of your kit.
  • Benchmarking is a new feature which looks like a very good feature to measure ROI etc.
  • The service catalogue is a feature I have been learning about and I am hoping to get it used more widely across the company.
  • I recently attended one of their SLAM conventions in London and I feel confident in saying there is nothing at the moment which they need to improve on as they have it all under control.
  • Nothing to note so far but hopefully in the near future we will see an impact in these areas.
  • None
Samanage beats anything else hands down.
Not that I am aware of.