Skip to main content
trustradius-logo
Search
Search
Categories
Enterprise
Business Intelligence (BI)
Business Process Management (BPM)
Collaboration
Corporate Performance Management (CPM)
Document Management
Enterprise Content Management
Enterprise Resource Planning (ERP)
More
Professional Services
Project Management
More
Marketing
A/B Testing
Ad Serving & Retargeting
All-in-One Marketing
Contact Center
Content Management
Content Marketing
Email Marketing
Marketing Automation
Predictive Analytics
Public Relations (PR)
SEO
Social Media Analytics
Social Media Management
Social Media Marketing
Social Media Monitoring
Survey & Forms Building
Video
Web Analytics
More
Sales
CPQ
Customer Relationship Management (CRM)
Point of Sale
Proposal
Sales Content Management
Sales Intelligence
eCommerce
More
Human Resources
Applicant Tracking
Corporate Learning Management
HR Management
Learning Management
Talent Management
Time Tracking
Workforce Management
More
Finance and Accounting
Accounting
More
Customer Support
Help Desk
Live Chat
Web and Video Conferencing
More
Information Technology
Antivirus
Application Performance Management (APM)
Build Automation
Cloud Computing Security
Cloud Storage
Data Center Backup
Data Integration
Data Warehouse
Endpoint Backup
Firewall
Fraud Detection
Hadoop-Related
IT Asset Management
IT Infrastructure Monitoring
IT Service Management (ITSM)
Identity Management
Infrastructure-as-a-Service
Integration Platform as a Service (iPaaS)
Network Performance Monitoring
NoSQL Databases
Platform-as-a-Service (PaaS)
Relational Databases
Remote Desktop
Server Virtualization
System Monitoring
VoIP
More
Vertical-Specific
Construction
Inventory Management
Medical Office EMR & EHR
Nonprofit CRM
More
Development
Functional Testing
More
Browse All Categories
Reviews
Browse Reviews
Compare Products
Buyer Blog
For Vendors
Learn More
Get Listed
Sign In To Vendor Portal
Write a Review
Sign In
Home
IT Service Management (ITSM) Software
SolarWinds Service Desk
Competitors and Alternatives
SolarWinds Service Desk
Competitors and Alternatives
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
139
Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score
8.2
out of
10
0
Top Rated
Do you work for this company?
Manage this listing
Free Trial
Ratings and Reviews (139)
Scorecard
Product Details
Alternatives
Most commonly compared to SolarWinds Service Desk
ServiceNow
354
Ratings
354 Ratings
Jira Service Desk
335
Ratings
335 Ratings
SolarWinds Web Help Desk (WHD)
35
Ratings
35 Ratings
Spiceworks
204
Ratings
204 Ratings
BMC Helix ITSM (Remedy)
161
Ratings
161 Ratings
Lansweeper
33
Ratings
33 Ratings
Freshdesk
155
Ratings
155 Ratings
Hornbill
7
Ratings
7 Ratings
Freshservice
19
Ratings
19 Ratings
Best SolarWinds Service Desk alternatives for small businesses
Autotask PSA
77
Ratings
77 Ratings
Best SolarWinds Service Desk alternatives for medium-sized companies
Micro Focus Service Manager
43
Ratings
43 Ratings
ServiceNow
354
Ratings
354 Ratings
Jira Service Desk
335
Ratings
335 Ratings
Autotask PSA
77
Ratings
77 Ratings
ManageEngine ServiceDesk Plus
61
Ratings
61 Ratings
BMC FootPrints
46
Ratings
46 Ratings
SysAid
33
Ratings
33 Ratings
TOPdesk
238
Ratings
238 Ratings
Cherwell Service Management
76
Ratings
76 Ratings
Best SolarWinds Service Desk alternatives for enterprises
Micro Focus Service Manager
43
Ratings
43 Ratings
ServiceNow
354
Ratings
354 Ratings
Jira Service Desk
335
Ratings
335 Ratings
ManageEngine ServiceDesk Plus
61
Ratings
61 Ratings
CA Service Desk Manager
40
Ratings
40 Ratings
BMC Helix Remedyforce
47
Ratings
47 Ratings
BMC FootPrints
46
Ratings
46 Ratings
BMC Helix ITSM (Remedy)
161
Ratings
161 Ratings
Ivanti Service Manager
23
Ratings
23 Ratings
