Not small business friendly
November 29, 2017

Not small business friendly

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Analytics Cloud

I introduced Analytics Cloud as a potential partner while consulting for a small firm. It was intended to be used by the organization and give us a platform to share insights with clients. Unfortunately, it didn't address that need fully for us. Needing each viewer to also be a named user significantly limited the software's utility to us.

Pros

  • It's easy to import data. I think that's probably the system's biggest strength because not all BI software makes that easy.
  • SAP has brand recognition in the industry. It's easy to get external clients behind something they know and understand already.

Cons

  • SAP Analytics Cloud is not small business friendly. Each viewer needs to be a named user which for a small firm can be expensive.
  • Once the data is in, the system is not easy to navigate or create insights quickly. For example, Zoho Reports has the ability to automatically create suggested reports.
  • For this particular scenario, it was a negative impact on the organization as they had to pay me as a consultant to investigate and test the software. Once in though, it was clear this wasn't helpful.
I use Tableau almost daily in my full-time corporate IA job and we chose Zoho Reports for this client. For small business, ZoHo definitely is the clear winner. There may not be as much support from ZoHo or the backing that SAP has but it seems to be sufficient while meeting the budget.
I think if all of the data being presented is 100% internal or the firm only has a couple of external clients, it may be the right system. For small businesses with a lot of external clients, it is prohibitive since the roll-out cost may be more than the ROI achieved.

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