Good UI and real-time collaboration balance imperfect service request responses
December 18, 2020
Good UI and real-time collaboration balance imperfect service request responses
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Ariba Procurement
We are using the SAP Ariba Procurement for sourcing items from suppliers, managing supplier information, and awarding the finalized suppliers the contracts. We also collaborate with Suppliers in Ariba Network for all the transaction documents like purchase orders, order confirmations, advance ship notices, service entry sheets, goods receipts, and invoices.
- Real-time collaboration with the suppliers
- User-friendly UI for the business users to work on
- Good integration options with ERP systems
- Better support from SAP Ariba Procurement in resolving service requests
- More demos on the solutions provided in SAP Ariba Procurement rather than just the documentation
- Opportunity for real-time communication with suppliers has been a big plus
- When regression testing is not properly done for new release features, it impacts existing scenarios
SAP Ariba has products for source through contract scenarios which have been very useful and the experience using those modules, including SAP Ariba Procurement, has been very good.
Do you think SAP Ariba delivers good value for the price?
Yes
Are you happy with SAP Ariba's feature set?
Yes
Did SAP Ariba live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Ariba go as expected?
Yes
Would you buy SAP Ariba again?
Yes