SAP Concur Review
May 28, 2025

SAP Concur Review

Joy Hutton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

Travel and Expense and Billing Statements.
Create ease of use for travel and expense review, reduce paper use to less than 50%.
Purchase Card reconciliation, better auditing and create efficiency.

Pros

  • The mobile app is easy to use
  • Card interfaces streamline expense activity
  • Interface for end users is easy to figure out
  • Online training documents

Cons

  • Creating flexible business rules that allow for one to many if then options
  • We were on paper for the most part before Concur, and took a 3 week expense process down to 2 - 5 days
  • Reduced paper by 20%
  • Company Bill Statements reduced a 60 day process down to 1 week reconciliation.
  • Removed data entry redundancy.
  • American Express Global Business Travel Meetings & Events
Overall SAP Concur was the best because of its inherent integration with our SAP application through ICS.
Allowed us to simplify and create more efficiency in our processes. Also, created better audit trails and ensured users completed expenses.
Again it created automation and efficiency where it didn't exist before.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

No

Would you buy SAP Concur again?

Yes

I believe it has been helpful in creating efficiency, but we are not typical in use (As a lot of public sector are) and it can create challenges in the set up.

SAP Concur Feature Ratings

Employee Expense Reporting
8
Corporate Card Reconciliation
6

Comments

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