A user-friendly expense management tool that saves our users' time
May 28, 2025

A user-friendly expense management tool that saves our users' time

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Premium

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

We use it for Expense Reporting and Travel.

Pros

  • User Friendly
  • Good functionality on loading images
  • Many of the times it has a lot of the expense information broked down for you

Cons

  • The travel booking feature is very limited on what it finds. I find much better capabilities in Expedia and other tools.
  • The travel book also misses potential ways to get there at cheaper prices
  • Group dinners are very hard to expense, the admin has to spend a lot of time matching the expense to the people and are limited to the number of people that she can add.
  • Employees spend less time on expense reports.
  • Finance spends less time on expense reporting.
Less time spent on expense reporting and tracking of receipts.
Less time spent on these activities.

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Overall, a very user friendly tool and pretty intuitive. My husband works at EY and he had some difficulty using the tool due to the set up, which was not as easy to use as what we have in my company. So, it is all about how it is set up.

SAP Concur Feature Ratings

Employee Expense Reporting
8
Corporate Card Reconciliation
7
Payment Status Tracking
9
Payment Audit Trail
8
Duplicate Bill Detection
9
Electronic Funds Transfer
8

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