Makes my job Crystal Clear
May 05, 2016

Makes my job Crystal Clear

Celeste Fredrickson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

We are a small financial industry therefore we are not using SAP Crystal Reports on a daily basis, but at least monthly we use the program to pull various reports for loan, and marketing, etc. When first using the program I was confused, but that was only because I never had any training on it. Once I went to a day training and I have learned to love this program! It has helped immensely in our marketing department as we pull reports for specific target groups. It has helped us be more efficient in time spent on pulling and organizing reports.
  • Design Mode. Before Crystal Reports I would pull information then transfer it to Excel to design and organize the report how I needed it. Since Crystal Report has a design mode I am able to pull, organize, and style my report all on the same program, including graphs and charts.
  • Auto Filled Letters. I have to send various letters and notices out to members and thanks to Crystal Reports I can send out these letters I've designed and have it auto fill all the member's information including their address, current balance, and more. It saves me from making mistakes I could make if I were filling in the letters myself, and is a huge time saver.
  • Starting a report is the hardest thing for me because of the endless tables I'm given to choose from. I know there is a guide somewhere that specifies what information you will find in each table, but I haven't yet used it. If there was a section of most commonly used tables then it would be great.
I didn't work with Microsoft Access for too long before we switched to Crystal Reports, but I felt like Crystal Reports could do more with the design mode. I feel like I can't do a fair evaluation due to my short time with Access.
In most marketing situations it is a great tool to use.

SAP Crystal Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
7
Report Formatting Templates
9
Drill-down analysis
Not Rated
Formatting capabilities
8
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
8
Publish to Web
Not Rated
Publish to PDF
9
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
Not Rated
Multi-User Support (named login)
9
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
8
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated