Great platform that needs improvement
May 05, 2016

Great platform that needs improvement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

Crystal Reports is used across the whole organization. It brings data to the hands of decision makers.
  • Works well with SQL data sources. I can connect to a lot of different data sources, from MS SQL Server to MySQL and Oracle.
  • Overall, Crystal Reports is a good value. You can't do it all, but if you know your way around it you can achieve your goals.
  • Export to PDF functions well. This is a great function when creating reports to be emailed.
  • Drawing tools need updating. For example, you can't create diagonal lines? It's 2016! Also using images is cumbersome and it does not have the best resolution.
  • Would be nice to see more barcode or QR code integration out of the box.
  • Saving footer space for every page regarding of the section height is challenging. Consider enabling more control for section management and print.
  • Would be nice to have a section to manage global variables. Why do I need to define these every time?
I have not tried Telerik first hand. I am concerned with the longevity and support of the product.
SSRS is good, but it does not offer the same level of formatting options as Crystal Reports. SSRS does provide a nice report management interface and it is really easy to share reports with other users. Maybe that would be something that Crystal Reports can incorporate into the software.
Working with databases is one of the strongest points of Crystal Reports. Unfortunately, the licensing options are not oriented towards small businesses. It would be great to have a limited version for companies that don't run a lot of reports.

SAP Crystal Feature Ratings

Pixel Perfect reports
Report Formatting Templates
Drill-down analysis
Formatting capabilities
Report sharing and collaboration
Publish to PDF
Mobile Application
Not Rated