SAP Customer Data Solutions review
January 08, 2024

SAP Customer Data Solutions review

Noah Burton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Customer Data Platform

Overall Satisfaction with SAP Customer Data Solutions

SAP Customer Data Solutions has been very helpful for out staff to simplify processes and systems in our medical practice. It's most helpful to streamline data entry and management of company data. Our staff has not had any issues or complaints with use. They would recommend the product to a wide variety of businesses and uses.
  • Data management
  • Ease of use
  • Stream lines data entry
  • Multiple layers of access
  • too many layers of security
  • little challenging to learn at first
  • Inc customer retention
  • Inc profitability
  • staff retention
Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
SAP CUstomer Data Solutions is far superior to ASAP FOODZ in all aspects. Customer support, reliability, staff engagement, customer satisfaction, etc are all better. Customer Data Solutions is hands down better than any other data solutions software that we've used. I highly recommend customer data solutions to anyone that may be considering it.

Do you think SAP Customer Data Solutions delivers good value for the price?

Yes

Are you happy with SAP Customer Data Solutions's feature set?

Yes

Did SAP Customer Data Solutions live up to sales and marketing promises?

Yes

Did implementation of SAP Customer Data Solutions go as expected?

Yes

Would you buy SAP Customer Data Solutions again?

Yes

Customer Data solutions has been a great product and works well for businesses of any size, the only downside there is the cost for a smaller business. Customer Data Support has great support team as well, any time our team has had any issues phone support at all. Recommend Customer Data Solutions.

SAP Customer Data Solutions Feature Ratings

Account Scoring
8
Customer Data Governance
9
Data Connectors
8
Data Enhancement
8
Data Ingestion
8
Data Storage
8
Data Visibility
8
Event Data
9
Identity Resolution
8
Standard visitor segmentation
8
Behavioral visitor segmentation
8
Traffic allocation control
9
Website personalization
8
Tag library
8
Tag variable mapping
7
Ease of writing custom tags
8
Rules-driven tag execution
8
Tag performance monitoring
7
Page load times
9
Mobile app tagging
8
Library of JavaScript extensions
8