Item: Litmos
Rating: 9
Author: Satyabrata Pati, PMP®, CSM®

Use Cases and Deployment Scope

SAP Litmos is used by our customers, partners, and employees across the globe. We are a small team but cater to a large user base that is continuously growing. We need a system that is easier to manage and is scalable. SAP Litmos fits the bill perfectly.

Pros and Cons

Continuous improvement. There are regular upgrades and they have [a] good product roadmap.
Communication. Litmos is prompt in communicating about changes and upgrades.
Support. The quality of support has generally been quick and consistent.

Sometimes the course rendering is a little slow.
Ease of customization can be improved.
Training videos/documents on how to use the features can be improved. Litmos Heroes is great but it doesn't always include technical details.

Return on Investment

Reduced Training Management Cost.
Quicker User Onboarding.

Alternatives Considered

Adobe Captivate Prime and Docebo Learning Suite

Key Insights

Do you think Litmos delivers good value for the price?

Not sure

Are you happy with Litmos's feature set?

Yes

Did Litmos live up to sales and marketing promises?

Yes

Did implementation of Litmos go as expected?

Yes

Would you buy Litmos again?

Yes

Usability

The design is intuitive. The usability of some of the technical configurations can probably be improved but for Learners and Admins, it is fairly easy to use.

Implementation Rating

Compared to the other vendors, SAP Litmos is probably investing more [in] feature improvements. You see regular updates and they seem to be keeping pace with the developments in the rest of the LMS space.

Likelihood to Recommend

It is great for mid-sized businesses that are growing. The fact that you pay for only active users in the system, and that you can scale up or down depending our your business scenario, makes it a good choice in these volatile times.

Good option for growing businesses.

Overall Satisfaction with SAP Litmos