Adobe Captivate Prime

Adobe Captivate Prime

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Score 7.7 out of 100
Adobe Captivate Prime


Recent Reviews

Adobe's e-learning invention

9 out of 10
December 05, 2021
We use Adobe Captivate Prime mainly for learning and development, for both internal and external users. We prepare the courses, publish, …
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Learning Made Easy!

10 out of 10
September 20, 2021
Adobe Captivate Prime is mainly being used by the Human Resources Department. This software is mainly used by the HR department to issue …
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Adobe Captivate Prime Review

8 out of 10
September 03, 2021
Adobe Captivate Prime is being used by the department and it is a primary/go-to tool for creating training videos or Interactive modules …
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A Robust Training System

7 out of 10
August 19, 2021
We use Adobe Captivate Prime for external purposes to help train new customers or ones that need a refresher on our software product. …
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Popular Features

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Learning administration (98)


Course catalog or library (102)


Player/Portal (99)


Progress tracking & certifications (104)


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What is Adobe Captivate Prime?

Adobe Captivate Prime is a Learning Management System (LMS) developed by Adobe Inc. It is compliant with SOC 2, SSO, 508 and adheres to stringent applications, data, & cloud infrastructure security guidelines. It is GDPR compliant, too. It is also compatible with apps like SFDC,…

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What is Moodle?

Moodle is an open source Learning Management System used by educational institutions. The product is administered by the Moodle Project which is led by Moodle HQ in Australia.

What is Udemy for Business?

Udemy for Business is a cloud-deployed elearning course collection offered by

Features Scorecard

Learning Management


Product Details

What is Adobe Captivate Prime?

Adobe Captivate Prime is a Learning Management System (LMS) developed by Adobe Inc. It is compliant with SOC 2, SSO, 508 and adheres to stringent applications, data, & cloud infrastructure security guidelines. It is GDPR compliant, too. It is also compatible with apps like SFDC,, Talent Management Suites, Zoom, LinkedIn Learning, Power BI, Workday, among others.

Adobe Captivate Prime LMS is designed to feature web-based or user-generated content. The automated content curation feature is powered by Adobe Sensei. It keeps a check on the quality of content uploaded on the discussion board and encourages a collaborative learning experience among users. The discussion board adopts a format similar to social media platforms where learners can follow, learn and contribute to topics that interest them.

Organizations can conduct skill training programs for employees. The training modules are aligned to business objectives and admins reward top performers with certifications and gamification points. The data on the skill and compliance report dashboard allows managers to take proactive decisions.

Adobe Captivate Prime also allows an organization to train its external ecosystems. The learning initiatives across groups are remotely monitored, while their departments, divisions, and resellers are provided with a customizable LMS to upload content autonomously. There are off-the-shelf courses that are internally developed and courses created by third-party content providers.

Adobe Captivate Prime Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning

Adobe Captivate Prime Screenshots

Mobile AppMobile AppMobile AppMobile AppMobile AppMobile App

Adobe Captivate Prime Videos

Deliver Modern Learning Experiences with Adobe Captivate Prime
Adobe Captivate Prime LMS for Social and Informal Learning
Adobe Captivate Prime LMS for Extended Enterprise
Adobe Captivate Prime Sales Enablement
Adobe Captivate Prime LMS for Customer Education
Adobe Captivate Prime LMS for Employee Skill Development

Adobe Captivate Prime Downloadables

Adobe Captivate Prime Integrations

Adobe Captivate Prime Competitors

Adobe Captivate Prime Customer Size Distribution

Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)40%

Adobe Captivate Prime Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, EMEA, LATAM, APAC
Supported LanguagesEnglish(US), French, German, Japanese, Spanish, Russian, Turkish, Korean and Dutch. The learner app is further available in Simplified Chinese, Polish, Brazilian Portuguese and Italian.


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Frequently Asked Questions

What is Adobe Captivate Prime's best feature?

Reviewers rate Learning content highest, with a score of 8.1.

Who uses Adobe Captivate Prime?

The most common users of Adobe Captivate Prime are from Small Businesses (1-50 employees) and the E-Learning industry.


(1-25 of 108)
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February 02, 2022

A Great LMS for Education

Score 9 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is being used by the Online division as our backup learning management system to host the entire learning catalog that the online division has to offer. The online division has students from all over the globe who are using it to complete long term courses. The main LMS that the university is using is Moodle but Captivate Prime is all using being used as a backup Learning Management System for the delivery of the entire curriculum of the course which included short term as well as long term degree courses.
  • User Management
  • Reports and Analytics
  • Email Reminders
  • Integrations
  • Bulk Uploads
  • Customer Support
It is best suited LMS for organizations with a large number of learners be it for internal employee training or customer training because user management is a breeze in this product. Making groups and assigning content is as easy as it can get with this product. Adobe has really nailed it in this product. Get a good demo of the product for what requirement you have regarding the product and then make the decision.
Captivate Prime was easy to deploy with a little help from the support team. However, if there is a large number of files to be uploaded as the learning materials, there is no bulk upload support which is very cumbersome and takes a lot of time to set up. The customer support takes a good 2 days to actually resolve any issue that you might face. Apart from that, it was a breeze.
Ankit Hasija | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is being used as the main Learning Management System for delivering all the trainings in the entire organization. The main problem it solves is that it keeps the user engagement level high due to the customizations and automations it offers. It is only used for internal trainings currently.
  • Structuring content
  • Assigning via making groups
  • Auto-assigning once previous training is over
  • Unable to generate customized certifications without help of customer support
  • Integrations can be made simpler and without using code
It's most appropriate if you have a large user base and there is complexity that needs to be designed in terms of assigning content. Also very good for keeping learners engaged.
Yes, it was easy, but bulk edit feature is still missing and could be implemented.
Andy Wong Wing Cho | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Captivate Prime LMS module to provide learning facilities to employees and managers. This will also keep track on individual learning summary, reporting, employee learning plan and etc. It been rollout to the whole organization with the collaboration effort between HR and IT. With LMS, we have consolidated various platform from different offices for easier tracking of completion training and reporting. There's a cost saving for such consolidation initiative and we also obtained a good discount for mass enrolment to Adobe LMS, LinkedIn/ Adobe learning contents. Mandatory, foundational and soft skills courses available and accessible for all internal employees and contractors.
  • Fast implementation and roll-out to whole organization
  • Good customer support
  • Great support from Customer Success Manager
  • High initial set-up cost and licensing fees for all employees at one go
  • Once a courses been enrolled by employee, there's no function to remove those courses by themselves.
  • Mobile version not working very well and some contents not able to load, e.g. Leaderboard, Level.
It's a good learning platform to reskill the employee needs and allows manager or organization to enroll mandatory courses to all employees. With a single consolidated learning platform, Human Resource department or personnel able to keep track on the employee completion progress as part of the yearly KPI or goal setting.
The whole implementation process took around 1 month plus with the great support from Customer Success Manager. The only hassle is the integration configuration between LMS and Linkedin Learning where employee not able to login properly via mobile and content not able to load. After few rounds of troubleshooting, this issue was able to sort out.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Captivate Prime for all of [our] onboarding for new employees. Adobe Captivate Prime allows [us] to streamline all the new members into the company. We can also push new required annual training [which] each member of the company has to take the class and [the] review materials.
  • Ease of cataloging material
  • Built for modern users
  • Easy to update
  • Doesn't work on all our devices
  • Errors when not on the latest version on devices
The way we use Adobe Captivate Prime is perfect. You can add training, documents, and more. I am not sure of other reasons one would use the tool.
Adobe Captivate Prime [was] easy to deploy and holds lots of content.
Michael Ledesma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Captivate Prime to support the Department of Defense Human Relations Training.
  • Helps to distribute online training to over 500,000 members
  • High quality and interactive training
You can use Adobe Captivate Prime [as] a learning management system for internal use.
Adobe Captivate Prime [was] quick to deploy once we were trained on using the software. Also, Adobe provides numerous learning videos on how to use Adobe Captivate Prime.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is used as LMS. It is integrated with LinkedIn Learning to cover more topics. Adobe Captivate Prime is used as an internal training tool across the whole organization. It helps to track the efforts of each employee on learning.
  • Tracking of skills learned
  • Role readiness with skill sets
  • Self learning
  • Topics covered
  • More certification options
  • Doesn't work on all devices such as tab, TV
Adobe Captivate Prime is well suited in terms of tracking team skills but it does not cover all topics required for a few roles.
Adobe Captivate Prime was easy to deploy with the option to select roles for managers, training teams, or employees.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Captivate Prime mainly for learning and development, for both internal and external users. We prepare the courses, publish, and upload [them] into our LMS. To design multiple courses in [a] more engaging way, Adobe Captivate Prime is useful. I definitely recommend this software to every e-learning developer to address their issues. Sometimes it [is] slow, and also we face problems with the larger files.
  • Software simulation
  • AR/VR videos
  • PPT to storyboard
  • Corporate-level storyboarding
  • Gallery
  • Icon collection
  • Internal security
Adobe Captivate Prime is well suited for PPT to storyboard conversion and AR/VR video preparations. Also, this is helpful in e-learning development, content engagement, and video creation. There is [a] feature for software simulation. But there is other software [that] can be more helpful for the simulation recordings compared to Adobe Captivate Prime. This is best for course creation and upgrading.
It won't take much time to get things done. Adobe Captivate Prime [is] easy, even there is no technical knowledge.
September 20, 2021

Learning Made Easy!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is mainly being used by the Human Resources Department. This software is mainly used by the HR department to issue out new [training] and modules for other departments to learn about. When our cyber security certificate expires, we will use this software to complete that training. The lessons are [set up] really well, and this makes taking these training courses very simple.
  • Files can easily be added.
  • Global lessons are accessible.
  • [The] user interface is nice.
  • [The] report feature needs improvement.
  • Zoom integration doesn't work.
  • [The] interface [could] be more intuitive.
Adobe Captivate Prime is a great Learning Management System for bigger companies. All lessons and courses are stored in the cloud and can be easily accessible by any department in the company. It has been very helpful having employees take these lessons and [complete] them on time. Lessons are more interactive, so employees get these done in no time.
The implementation process of Adobe Captivate Prime was a very smooth transition. I assisted the HR team in getting the lesson library [set up] and organized. Creating lessons was very simple and there were a bunch of different features to customize and tailor [each] lesson how we want it.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime provides a new way [of] learning by creating a multifunctioning user-friendly experience. It uses imagination to create interactive courses for all users seeking responsive and personalized learning features. [Adobe] is a trusted system that never fails its users, always providing the best in class support and user-friendly features. This system focuses on [the] learner's experience [and] this software offers many user-friendly features, which learners find helpful. This platform is easily utilizable by managers [to] create various training lessons/courses for employees. This system works great for small to medium businesses by streamlining the learning aspect of the software. Adobe Captivate [Prime] allows for easy learning on various devices and on the go. It is also easily usable with Adobe Connect, which is another feature of Adobe.
  • User-friendly courses
  • Easily applicable to any user
  • Offers a [good] number of courses
  • Great price for the software
  • Some freeze points happen once in a while.
  • [It] needs to concentrate on aligning teams better, [especially] when working with big groups.
  • [The] mobile apps do not work as well [and] need more features added.
It works great for smaller businesses where team groups are smaller. This software offers great learning features for all users. It is very easy to switch between roles when using this platform. The option to use [the] notes feature while training is great for users since they can make some notations while trying to learn the subject/course. Adobe allows managers to use various features which make the experience unique and fun.
It was pretty easy to deploy since we already had Adobe installed, just added an extra feature. It was implemented within 2 months from the purchase of the service. This software works great for a smaller company saving time in training by offering [a] user-friendly learning environment for all the workers.
Abigail Selebe | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I work in eLearning and help clients set up LMS platforms for their teams to be able to learn new skills and improve their work efficiency. When looking at a potential LMS, some things that I look at include the cost, the learning tools/modules that are available, and the learning curve. Most clients do not have time to do all of this so they hire us to find a solution for them. Over the years, we have chosen Adobe Captivate [Prime] because it brings together a seamless experience for companies that are vested in the Adobe ecosystem as well as those that want a good LMS with reporting tools.
  • Adobe Captivate [Prime] has good learning formats that are adaptable to different organizational needs. Whether it's on-demand or instructor-led, you can select what's best for you and your organization. You can also track achievements and learning progress.
  • For managers and leaders, you can see customized reports that you can export to track team and member learning. While the reports are not comprehensive, you can at least customize them.
  • It is very mobile-friendly.
  • I feel the user interface is a bit outdated and while it works fine with most devices, [it] could do with a refresh. Other LMS platforms have better UI's even if they do not have the same functions.
  • Pricing feels out of touch for most SMEs and it feels a bit like the tool is designed for larger enterprise types rather than including SMEs.
I have found that Adobe Captivate [Prime] is ideal for organizations with more than 200 employees as the cost ratio is somewhat more effective. It also works best for those within the creative/media industry with the tight integration with Adobe Creative Cloud. For organizations that are smaller, it may be challenging to justify the cost even though the experience would be great.
The onboarding process can leave a lot to be desired. For example, [in my opinion,] live customer support seems nonexistent. But you can find tutorials that can guide you through the process of how to set it up and start adding courses and learning modules. I just wish that there was live customer support to assist smaller organizations.
Score 5 out of 10
Vetted Review
Verified User
Review Source
This product helped us create personalized teaching systems for different students and members of staff in the English department. We used it to help with access to materials and tracking of progress during the pandemic so that we could transition to online learning more effectively. We will keep using it now that we are mostly back to in-person learning. I only used it internally.
  • [It] helps track student progress.
  • [It] makes it easy to create very specific and focused material for small groups.
  • [It is] easy to use and understand so that we didn't have to do a great deal of training with all the users.
  • [It] could have a cleaner and clear dashboard [as] some icons [were] unclear.
  • Some of the processes seemed to have too many steps, but mostly they worked okay.
  • Sometimes, the automatic update didn't work [and it] frustrated some of my colleagues.
We found it worked well for intra-department learning, in enabled us to keep a whole office of remote workers up-to-date on various new systems during the pandemic. Seemed to work well for students and staff working from home and particularly helped the admin staff keep teaching staff on track with new systems.
It seemed to be quickly and easily implemented, but I only really started using it once it was fully operational and almost everyone was already on board. I did not have much to do with the implementation phase, but it all seemed to happen very fast and quite simple.
Edward McCallister | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
First of all, I must mention that I was one of the most influential people during the Adobe Captivate Prime implementation process because I am the Director of the Technology area. My participation was totally necessary to perfect and establish good connectivity and the relationship of the user [to] the learning material. Adobe Captivate Prime is a very beneficial platform for us and it has brought us a lot of fruit to be able to develop activities and new knowledge that help us in our business performance. Adobe Captivate Prime is being used in all sectors of our company. In our IT sector, we are responsible for configuring and maintaining [the] immediate effectiveness of [Adobe] Captivate Prime [for] all [of] our employees. We are responsible for ensuring that our employees have comprehensive learning at all times without any type of errors. In addition, our IT area also [uses] Adobe Captivate Prime as a resource manager and learning manager to learn about new things in the IT area and thus be able to develop new technologies that benefit our real estate sector. We have a very good workflow with the help of Adobe Captivate Prime. We can have [the] correct order on the material we have been learning, know exactly what material each sector of our company is studying, and can also share strategic material among employees. Adobe Captivate Prime also helps us train our clients, but other sectors of our company take care of that task, [so] we mostly take care of the configuration, and adaptation of [Adobe] Captivate Prime to our company, while also learning for ourselves.
  • One of the things that I liked the most about [Adobe] Captivate Prime is that I can visualize the learning that my co-workers are having in real-time. In our IT sector, I love being able to share learning material with my colleagues. We can converse through the platform and can share various ideas about the material we are studying together. The interaction on this platform is incredible as we can share our learning, establish opinions, and also rate learning material to be able to offer a good expectation to other readers.
  • It is a fairly easy-to-use platform, its interface is very well developed, and I can have a concrete learning experience without having to present any confusion in the administration of the learning material. Its UI is very organized and I am very comfortable using Adobe Captivate Prime for my business learning.
  • Finding material of interest in Adobe Captivate Prime is not a challenge for us [as] this platform has an AI system that allows us to find material of interest in a matter of seconds. When we registered on the platform, [Adobe] Captivate Prime asked us for a list of the things that we liked the most or what we did [for our job]; in this way, the system threw us learning material related to our tastes.
  • As I mentioned previously, I was one of the people involved during the implementation process, so I was aware of the high cost that resulted from the purchase of Adobe Captivate Prime. My personal and work opinion is that [Adobe] Captivate Prime should be a much cheaper software; currently, its plans are quite expensive and it was something that I noticed during my implementation process. I noticed that the software did not provide cheaper or more accessible plans. It is an incredible platform with short and long-term learning, but its plans [should] be modified in price.
  • There is [an Adobe] Captivate Prime App available for iOS and Android devices; however, I am not very happy with the effectiveness that this app has shown since we have been using [Adobe] Captivate Prime. This app takes a long time to download courses or learning material, despite having a stable and fast network connection. In addition, this app does not have a chronological order of the courses that are being taken, [so] all [of] the courses appear out of order, and it is difficult for me to [navigate to the] right one.
[Adobe] Captivate Prime is an attractive platform for any company. I recommend it without a doubt because it is a service where everyone has the opportunity to have a learning system, where they can organize everything and can share learning material with their colleagues. Although the implementation process is straightforward, I would recommend that you hire trained people to be able to implement [Adobe] Captivate Prime; in our company, it was easy because we [were] trained to configure [Adobe] Captivate Prime easily, but in other companies, there may be various problems for the implementation. It is a platform that is really worth it if you are looking for an LMS system that helps you train all the employees of your company. [Adobe] Captivate Prime is the best option to consider [as] it is a system with a very organized, comfortable, and understandable UI.
The [Adobe] Captivate Prime deployment process was really easy. For us, it was easy because we are people trained in the IT area and we know very well how we should configure [Adobe] Captivate Prime to be able to have learning effectiveness. However, I considered that [since Adobe] Captivate Prime has an implementation process that requires someone trained, [you should have] someone that knows what [they] are doing [so they could] connect people to the [Adobe] Captivate Prime LMS network. Our full implementation process was completed in 2 weeks; however, if another company is considering implementing [Adobe] Captivate Prime [and] does not have a trained person, it will be a bit complicated for them.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is being used by the department and it is a primary/go-to tool for creating training videos or Interactive modules for external customers/partners.
  • Unlike other E-learning tools we have the option of creating projects into video form.
  • Easy to understand the workflow.
  • Easy to simulate, add animations, highlighting contents.
  • Variable using technique
  • Can't import one Captivate slides to other Captivate.
  • There is no inbuilt Scrolling effect available.
  • Less animation effects.
  • Difficult to edit imported PowerPoint slides content
It is very useful and easy to adopt for creating videos, to create interactive modules for users.
People with basic knowledge with logic can understand and adopt Adobe captivate easily. But Adobe captivate is very easy to adopt while creating simple videos without using variables / advance actions.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Abode Captivate Prime for training our customers. Since our product is a complex accounting solution we need to train our end users to effectively use our platform to manage their spend. We train both newly onboarded customers as well as existing customers who needs to get familiarised with a new feature we just rolled out.
  • The learning curve is outstanding. The Webinars are very informative.
  • I love the functions and how excellent it is to design actions and distance courses.
  • Each interaction can be configured to be reported on to allow for powerful reporting capabilities.
  • Users had to enable "unsafe scripts." Many problems were unrepeatable
  • Error messages were limited and the descriptions on how to create and upload were not that extensive.
  • Instal was a handful and took very long.
Adobe Captivate Prime is ideal for small-to-medium businesses that need to create basic employee training. The best-case scenario would be for compliance training and skills training. You can definitely address your employee training program to global audiences with this LMS (Learning Management System).

Any enterprise environment can make use of this LMS, as it will bring new life into your training processes’ optimization. Adobe Captivate Prime is a great tool for Instructional Designers who are not afraid to use their imagination. This LMS can assist in taking training design above and beyond. With this tool, your L&D team will have the opportunity to create interactive training courses.

Adobe Captivate Prime has a stellar look and feel. I was very impressed with its functionality. It boasts a modern design and is relatively easy to navigate from the moment you start learning your way around it.

The product is evolving and has a good interface for learners. The friendly “getting started” video tutorials will make learning about Adobe Captivate Prime’s key concepts and features an easy process for the first time user. You may choose one of the several roles in this application. During your sessions, you can toggle between roles (Administrator, Integration Administrator, Author, and Learner), depending on the appropriate permissions set for each user.

Although Adobe Captivate Prime’s design is more effective for small-to-medium-sized organizations, still it remains powerful. This employee-centered learning solution will surely assist you on multiple levels be it compliance training or employee skills development.

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Adobe Captivate Prime for external purposes to help train new customers or ones that need a refresher on our software product. While we would like to use it for internal training, we don't have the resources to build that out quite yet. Only our customer service/account management team uses it. I love how we don't have to go back and forth between software and that we can create content directly with Adobe or upload PowerPoints as well.
  • Their customer service team is super helpful and quick to respond.
  • Learning [the] calendar feature [is] easy to navigate and see all your courses.
  • [I like that you can] import previous presentations to edit or even turn them into a video.
  • It has a learning curve for sure!
  • [I would like] more interactive features.
  • [I would appreciate a] possible stripped-down more cost-friendly alternative.
Adobe Captivate Prime is great for training or onboarding new employees (although we have not done this yet but we plan to in the future!) and it's also a great tool for your customer service or account management team to use to effectively create content to train or onboard customers. You can use a variety of multi-media, create training courses, and even make little quizzes to test and see how much they've learned. If you are in a training role or customer success, this would be a great tool for you.
I was not part of the implementation process so I cannot speak to the challenges and successes. As a user, it definitely takes some time to get familiar with it. Personally, I use Google or YouTube to answer any questions and have had great success there. I am also familiar with other Adobe products so [I knew] what to expect; it's a robust program, but a bit complicated to figure out.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using it to develop bespoke product demos of our customer-facing software products. Its goal is to familiarize customers with our platform by using videos as context for a use case. Customers can complete these use cases with Adobe Captivate [Prime] score packages.
  • Templates
  • Object placement
  • Text positioning
  • It crashes randomly and I’ve become an anxious saver because of it.
  • Reports are bare-bones.
I’d suggest an 8 because of the learning curve and it can feel daunting to new users. It’s well suited for customers who are just beginning their LMS/authoring tool journey. I think it works well for catered audience types, like location, language, and versioning.
It was simple enough - I did not engage in the technical conversations however.
July 06, 2021

Excellent Product

Score 8 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is used to train our employees and deliver lessons online to our customers. It has been extremely useful when COVID started and we had to move from a face to face teaching to online teaching. It's a powerful software that allowed us to create virtual classrooms and not just have video calls.
  • Virtual Classrooms
  • Virtual Training
  • Enhancing customer satisfaction
  • Slight more expensive than competitors
  • Many options that could make it challenging to use
  • Needs to be purchased separately from Creative Cloud
We have been pretty happy with this product and the fact that we are already familiar with the Adobe environment made it easy for us to use Captivate Prime. We know that Adobe is a company that we can trust and offer product of high quality. It was perfectly suited to train staff working from home and students that couldn't learn face to face.
We had requested a demo and our team has been happy with the product. Everyone was already familiar with Adobe product so that was pretty easy. It was a learning curve for our students, but after a few demonstrations and well written instructions no complaints were made and we received excellent feedback.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is used by a small business unit to provide technical training content to their external business partners. The aim here is to have them attend content to keep individuals up to date on topics and technologies. By doing so the partner will be allowed to continue within the partner program which is recognised by the customers.
  • Pretty simple setup
  • Good for smaller implementations
  • Probably good for schools and similar educational institutions in the way its designed.
  • The documentation leaves quite a few things to be desired. The basics seem to be there, but frequently I come across options and settings that are not covered in the documentation and need support help to clarify.
  • Missing explanations within the UI makes some setup longer than needed as one doesn't know if an option is relevant for a setup or not.
  • I feel the intended design for educational institutions makes it a little less flexible for other uses.
The system seems particularly well suited for education, schools, and similar institutions. This wasn't exactly what I was intending the system to be used for, but I didn't have a say in the selection of the system. I have managed to make it work partly because the system allows renaming of the User Interface text. At least for the user. The renaming isn't going all the way through the system hence creating potential confusion for those running reports. Something that can be overcome with a little training on the system. More problematic I think is the fact that renaming only works in English when users have the option to switch to either German or French.
The initial browse around to get to know the system was easy. But soon the lack of good documentation became obvious and Adobe support help was required which was good.
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is mainly used for internal employee training or external customer/partner training.
  • Offered in-depth content.
  • Relevant industry topics and Adobe products were featured.
  • Consolidates many resources in a single place for ease of use.
  • The video was of lower quality than I would have expected from a company like Adobe.
  • At times, the narration did not always reflect the same topics that were shown in the video at that moment. It's as if either the video had been updated but the narration had not, or vice versa.
We found Captivate Prime helpful in getting new hires up to speed on the basics of various Adobe products and technologies they may have had little to no exposure to prior to joining our company.
Implementation was handled by another department.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used as the LMS for the entire enterprise. It hosts all of our training that's available to the whole organization and is also able to host departmental-specific training in separate domains, all in one. It is used primarily for our employees.
  • It allows for the departmental subdomains to host subject-matter-expert trainings along with the enterprise-wide learning and development/career-development topics in one comprehensive system which was not possible in the past.
  • Provides foundational base for us to build our succession planning strategy upon.
  • Adobe Connect has the sidebar present to be used for hearing impaired compliance, however, the fluidic player does not have this capability.
  • Would also like to see more flexibility in using alternative logon rather than email, so better integration with our system to allow using a different identifier - i.e. employee number.
Again, for us, we appreciate the ability to create custom-admins who can, in essence, run their own LMS within the enterprise LMS which makes it comprehensive for the employee. And although it is a complex and powerful tool, we are able to implement and utilize it with an embarrassingly small staff. I can't really think of a scenario where it is not functional or appropriate.
Now that was tough. It was not easy for us to deploy and it took us way longer than anticipated...although I believe the difficulties were primarily due to the lack of IT support on our part. It was also exacerbated by the fact that our Adobe tech team was located half a world away and almost a day away in terms of time zone - which made it extremely hard for us to reach them outside of regularly scheduled meetings....which weren't scheduled often enough! We ended launching after making MANY compromises in terms of historical data and content migration. Since then - it's been a journey, but of discovery and relatively smooth sailing.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is being used by all staff for training courses. It is overall good but feels always outdated when it comes to presentation. It should be easier as now I feel it is complex for no reason, I need to dig deep in order to do something simple.
  • Can upload any number of files
  • Create program is easy
  • Search is easy
  • Reporting is good
  • Presentation of the content
  • Not all reports to extracted into Excel
  • Need to be more easy to deal with
Adobe Captivate Prime is good to record training courses, but when I need help, customer service is totally useless as they move me from one person to another until no-one replies. This is not good at all.
It was overall a good implementation and did not take a long time.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are a language school and Adobe Captivate Prime is used by our teachers and students to study online. It has helped us move from face to face to online learning and has been a great asset to our company. It is also used to train employee[s] that are now working from home.
  • Work[s] globally
  • Fast
  • Reliable
  • Modern
  • Slightly more expensive than competitors.
  • Many options that could be overwhelming for a novice.
It has been perfect to create virtual classrooms and made our move to online learning painless. Only a few hours of training were necessary for the team to be ready to use the application and be able to be self-sufficient with it. We can feel that it is a well made software.
The implementation experience was very easy. It took about a week for us to be ready to use the software widely across our company, which we feel was quite fast and stress free. We were lucky to have one of our staff already familiar with the software and could provide all employees with training seminars.
Score 5 out of 10
Vetted Review
Verified User
Review Source
We are an educational provider of wellbeing. We use Adobe Captivate Prime to prepare presentations used for online learning.
  • Visual Interactive presentations
  • Quizzes
  • Connectivity with other platforms
For people with Adobe experience, it can be good. Good design functions.

For beginners not recommended, [I feel] there are easy options online with one-stop-shop online learning websites.
I have Adobe experience and was able to adapt. But, [in my experience] it's a sharp learning curve - allow 2 or 3 months to be fluent.
Michael Chow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
When choosing the right e-learning course design and content authoring software, there are a few choices. I like Adobe Captivate Prime because I am so used to using the other Adobe products to offer, such as Photoshop and Illustrator. When using Photoshop, it is easy to incorporate my files from Photoshop to Captivate, saving time and effort. I am using Captivate as a training element as I am practicing to create online courses. I do wish that it was part of the Adobe Creative Cloud Suite. It's a bit expensive compared to other competitors on the market. If this were part of the Creative Cloud subscription, that would increase users' market share using this great product!
  • Easy to incorporate files from Photoshop to Captivate.
  • Captivate has a significant VR (virtual reality) aspect of it.
  • It's an Adobe product that you can trust.
  • Expensive.
  • Not part of the Creative Cloud subscription.
  • Not many templates compared to Articulate Storyline.
If you are used to using Adobe products, the switch-over is seamless. If you are not, then you may find a steep learning curve.
Having been a past and current user to Adobe Creative Cloud, the implementation was rather simple.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Adobe Captivate Prime is being used to turn a Digital Photography Camp from in-person to an online version. External customers purchase the Online Camp and students access the course via a web link. The course was created and then uploaded to AWS as a web host.
  • It cross transfers with other Adobe software really well.
  • It has the ability to create VR where other e-learning software lacks.
  • There are plenty of experts in the field where you can access training on the software or ask questions.
  • Its not as user friendly as Storyline.
  • If you don't have an LMS then it is difficult to find a way to publish the e-learning you have created.
If the team member or student has access to a computer and internet then they can use the course. Some skills are best learned in person and the skills cannot be simulated in an online course.
Somewhat easy.