SAP SuccessFactors promises the moon; we'll see.
September 15, 2022

SAP SuccessFactors promises the moon; we'll see.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Time & Attendance Management
  • Recruiting
  • Onboarding
  • Learning
  • Succession & Development
  • Performance & Goals
  • Compensation

Overall Satisfaction with SAP SuccessFactors

We are implementing some modules this year and more next year. We had multiple different systems that didn't talk to each other, so our primary objective was to transform our HR and technology to have one system.

Pros

  • Tie employee information cross modules
  • Reporting functions
  • Onboarding

Cons

  • Make it easy to configure so that any employee moves within the organization are immediately reflected in the performance module.
  • When performance evaluation forms are built, too have them ready to launch immediately, not several hours later.
  • Too early for us to measure impact
I'm hopeful but it's too early for us to tell.
We are a small local organization. Global compliance doesn't apply to us.
I was not on the original evaluation team, but I understand SAP SuccessFactors have is the most confidence that it would ensure gov't-level security.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors allows for extensive functionality, but it is very clunky and not intuitive at all. The end user has a nice interface, but some tasks require more clicks than necessary. Could be simplified.

SAP SuccessFactors HCM Feature Ratings

9.0
Employee demographic data
9
Employment history
Not Rated
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
8
8.3
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.7
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
8.2
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
9
Multiple review frequency
8
8.8
Create succession plans/pools
8
Candidate ranking
10
Candidate search
9
Candidate development
8
8.0
New hire portal
8
Manager tracking tools
8
7.5
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
6
Performance tracking
8
8.7
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
7
Applicant Tracking
9
Notifications and Alerts
9

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