Are you a SAP shop??? Then SAP SuccessFactors makes sense.
September 15, 2022

Are you a SAP shop??? Then SAP SuccessFactors makes sense.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Recruiting
  • Onboarding
  • Learning
  • Succession & Development
  • Performance & Goals
  • Compensation

Overall Satisfaction with SAP SuccessFactors

We use SAP SuccessFactors to manage all of our HR processes, from recruitment to onboarding, HR administration, and payroll. We use SAP for our ERP systems, so SuccessFactors fit well into our overall strategy. We're also making a concerted effort to convert to cloud technologies whenever appropriate, and SAP SuccessFactors was the logical next step from our on-prem SAP HR tools.

Pros

  • The completeness of vision
  • Scope of the resources and organization behind the products
  • Fostering a partner ecosystem

Cons

  • Releases can be buggy
  • Integration management tools could be improved.
  • Better commitment to delivery timeframes
  • Reduced environment management costs
  • Payroll and HR integration
  • Employee Self Service experience
I find that the tools are present to integrate with other tools easily, and multiple options provide the flexibility necessary to align with a wide array of methodologies. Unfortunately, integrations may end up with a larger than a desirable set of errors that must be managed and corrected.
I feel SAP SuccessFactors is catching up on the user interface and the flexibility that is available to configure and manage business processes. You can tell that SAP SuccessFactors is making a strong push to bring SAP forward from the very technical look and feel of legacy SAP HR products. There is a much clearer focus on the employee and non-HR users.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors are well suited to companies who are already an SAP shop for their ERP systems. The ease of integrating the HR and operational systems make SAP SuccessFactors a logical choice in this context. I do not feel like it would be as appropriate for small companies that use other ERP providers.

SAP SuccessFactors HCM Feature Ratings

8.0
Employee demographic data
8
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
7.8
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
7
Reimbursement management
8
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.6
View and generate pay and benefit information
7
Update personal information
8
View job history
7
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
6
Performance improvement plans
7
Review status tracking
7
Review reminders
8
Multiple review frequency
7
7.0
Create succession plans/pools
8
Candidate ranking
7
Candidate search
6
Candidate development
7
1.0
New hire portal
1
Manager tracking tools
1
7.5
Corporate goal setting
7
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
8
7.1
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
8
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7

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