SAP SuccessFactors - General Review
October 04, 2023

SAP SuccessFactors - General Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors

We use the entire suite of applications to manage all HR processes, input, output, etc.

Pros

  • Workflows, alerts, managing objects (MDF)
  • Performance
  • Recruiting Management
  • Learning

Cons

  • Mobile app needs a makeover
  • Learning needs to continue to be further integrated with HXM
  • Story Reports - improved output; reduce report preparation time for consumers
  • People profile configuration for company specific Disability Mgmt. - huge time saver
We, as a company, need to be better integrating with our internal downstream consuming apps (i.e. ServiceNow). We will be looking at API solutions in the future.
EC implemented in 2021; poor planning and disconnected partner. It's not the fault of the Software.
Qualtrics was briefly evaluated. No further steps have been taken.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

Pros- Highly configurable; can support most initiatives w/o partner intervention.
Cons- UI's can be better; more user-friendly however the initiatives around AI and future UI's may alleviate much of this.

SAP SuccessFactors HCM Feature Ratings

8.1
Employee demographic data
8
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.0
Approval workflow
9
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.3
View and generate pay and benefit information
7
Update personal information
7
View job history
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.8
Performance plans
8
Performance improvement plans
Not Rated
Review status tracking
9
Review reminders
9
Multiple review frequency
9
7.5
Create succession plans/pools
8
Candidate ranking
8
Candidate search
7
Candidate development
7
7.5
New hire portal
7
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.1
Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

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