Good implementation experience with SAP SuccessFactors
Updated May 08, 2025

Good implementation experience with SAP SuccessFactors

Saima Rajan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • SAP Commissions
  • Recruiting
  • Onboarding
  • Learning
  • Succession and Development
  • Compensation Management
  • Performance Management

Overall Satisfaction with SAP SuccessFactors HCM

I use SAP SuccessFactors to run the HR business processes. HR transformation with the SuccessFactors suite

Pros

  • Reporting
  • Recruitment
  • Employee central

Cons

  • Onboarding
  • Enhanced employee experience
  • Better visibility of skills and competencies
  • Reduced processing time and manual admin overhead

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

I give SAP SuccessFactors a 10/10 for all HR processes it handles.

SAP SuccessFactors HCM Feature Ratings

6.6
Employee demographic data
9
Employment history
8
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
3
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
7
View job history
9
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Evaluating SAP SuccessFactors HCM and Competitors

Yes - Recruitment and Onboarding products . SuccessFactors provided a better solution in terms of candidate experience and seamless candidate journey all the way through from recruitment to Onboarding to Employee central . This helped us roll out a global solution to 28 countries . We are due to roll the solution to yet more countries .
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
  • Other
Adaptability , seamless integration and ease of use were some of the most important considerations for us to implement the solution . We have several downstream systems we integrate with so having Successfactors allowed us to have one source of truth to propagate information to all of our downstream systems to attain a seamless integration across the board. We also like story reports that help provide compresensive reporting capabilities.
We would look at all the latest release features , Artificial intelligence offerings , reach out to SuccessFactors customers to understand their implementation adoption strategy and then plan the implementation. We would also explore the third party vendor integrations such as walkme to evaluate how we could enhance adoption by providing help throughout the employee life cycle process .

SAP SuccessFactors HCM Implementation

We had a relatively good implementation experience with SAP SuccessFactors . The integration capabilities were excellent and some features helped us seamlessly implement the HR processes .

Integrating SAP SuccessFactors HCM

SAP SuccessFactors seamlessly integrates with most third-party providers

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