SAP SuccessFactors allows MAG to hold a single version of the truth for core people data.
Updated July 23, 2024

SAP SuccessFactors allows MAG to hold a single version of the truth for core people data.

Danny Gray | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Employee Central Service Center
  • Onboarding
  • Recruiting
  • Performance Management
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors HCM

We use SAP SuccessFactorss as our Colleague Self Service Platform. SAP SuccessFactors allows MAG to hold a single version of the truth for core people data. SAP SuccessFactors enables MAG to have a holistic view of its people and organisational data. Through SAP SuccessFactors Work Force Analytics we are able to create insightful visualisations on a high number of people data measures which allows business leaders to make key decisions more efficiently.

Pros

  • Communication with Customers
  • Half Yearly Release Updates
  • Work Force Analytics
  • Learning Management

Cons

  • Successfactors Support Offering
  • Improved Performance in Report Stories
  • Difficult to extract data into other systems
  • Improved Employee Engagement
  • Detailed Analysis by Senior Leaders
  • Improved HR productivity
  • A single version of the truth for People Data
Obviously certain portals are more user friendly than others, an example of this being that employee central portal is more user friendly than SuccessFactors Learning Management, with this in mind though every SAP half yearly release almost certainly contains improvements in user experience.
SAP Cloud platform has allowed our company to place data at the forefront of all operational processes, using this SuccessFactors data has enabled business leaders to make business critical decisions using workforce analytics, these insights will allow us to grow as an organisation.
We have already incorporated Joule however it is my belief that we will futureproof our organisation by using AI to enable business leaders to forecast workforce planning data to enable our operation to become more efficient and therefore grow as an organisation.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Sometimes it is difficult to build custom tables to extract data out of SuccessFactors in a format to be able to build custom dashboards in Power BI for example. I believe that to improve the customer experience a range of pre built standardised reports could me made available for customers to use.

SAP SuccessFactors HCM Feature Ratings

9.7
Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
9.5
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Salary revision and increment management
10
Reimbursement management
8
10.0
Approval workflow
10
Balance details
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
5.7
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.8
Performance plans
8
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
9.3
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Evaluating SAP SuccessFactors HCM and Competitors

  • User acceptance
  • Process Changes
I was not involved in the overall implementation of SAP SuccessFactors however I was involved in the implementation of Workforce Analytics which has been game changing in MAG providing an insight into people reporting metrics

SAP SuccessFactors HCM Implementation

skip question
  • Third-party professional services
Cap Gemini
Change management was a minor issue with the implementation
  • User acceptance
  • Process Changes
I was not involved in the overall implementation of SAP SuccessFactors however I was involved in the implementation of Workforce Analytics which has been game changing in MAG providing an insight into people reporting metrics

Using SAP SuccessFactors HCM

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • promoting employees
  • viewing attrition
  • holiday approvals
  • applied learning
  • table report building
  • carry forward absence reporting
Yes - Fantastic, we implemented this four years ago and the user experience has improved greatly

Integrating SAP SuccessFactors HCM

Sometimes it is quite difficult to integrate between SAP SuccessFactors and power BI

Comments

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