SAP SuccessFactors Review
July 10, 2024

SAP SuccessFactors Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors

We use SuccessFactors for maintaining our employee data in Employee Central and also all connected modules including Recruiting, On-boarding, Compensation, Performance. We are solving to streamline processes and aid our HR business partners with the transactions the enter into the system.

Pros

  • aid with compensation cycles
  • easy configuration of employee central

Cons

  • If an user is assigned access using "Team View" they lose access to terminated employees that were sitting in their granted hierarchy
  • The reporting options are very limited and lack flexibility. Need more options for scheduling reports.
  • improve employee experience by allowing employees to go to one system to change their personal information or answer their questions on their own employment
  • Increase organization of security profiles and groups. Allows team to streamline access and continue to be compliant,
SuccessFactors is intuitive to use. An example are the tiles on an user's home page. They help guide the user to quick links and allow user's to see the tasks they need to do. Where there could be improvement is the multiple clicks is requires the user to see terminated employees for example.
It has improved our operational efficiency through the unification of all SuccessFactors modules and Employee Central. That has allowed our data to flow from module to module with ease and efficiency.
AI will help with a lot of the manual processes we enter in the system. Some areas where we can use AI is the by sending orientation emails to new hires, position to req work flows and organization of documents.
Oracle was more customizable than SuccessFactors.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

No

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

No

While the system is easy to configure. There are many limitations to customize it the way your organization needs. The reporting tool is not user-friendly and would not recommend that tool. The Compensation and Performance modules are intuitive and easy to use.

SAP SuccessFactors HCM Feature Ratings

6.4
Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
4.0
Pay calculation
4
Support for external payroll vendors
2
Off-cycle/On-Demand payment
4
Benefit plan administration
5
Direct deposit files
5
Salary revision and increment management
4
Reimbursement management
4
Leave and Attendance Management ()
Not Rated
6.4
View and generate pay and benefit information
7
Update personal information
7
View job history
6
View company policy documentation
6
Employee recognition
6
Asset Management ()
Not Rated
2.3
Report builder
2
Pre-built reports
3
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
7.0
Create succession plans/pools
7
Candidate ranking
7
Candidate search
7
Candidate development
7
5.0
New hire portal
5
Manager tracking tools
5
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
3.0
Job Requisition Management
3
Company Website Posting
3
Publish to Social Media
3
Job Search Site Posting
3
Duplicate Candidate Prevention
3
Applicant Tracking
3
Notifications and Alerts
3

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