SAP SuccessFactors Review
July 10, 2024

SAP SuccessFactors Review

Tyler Discenza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • Employee Central
  • Employee Central Payroll
  • SAP Agent Performance and Management
  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • SAP Qualtrics Employee Engagement

Overall Satisfaction with SAP SuccessFactors

We are an SAP SuccessFactors partner and customer. We are a smaller organization but deal with global compliance as well as a very complex org and compensation structure. SAP SuccessFactors has helped us automate our entire process from start to finish, specifically for bonus and merit planning.

Pros

  • Automation
  • Employee Experience
  • Compliance

Cons

  • UI
  • Connection of Payroll and Core HR
  • Globalized data in one place
  • Ability to run in-house payroll
  • Improved time to productivity
Usability for SuccessFactors hits all generations of the workplace which is why they excel in this area.
We are a global company and SuccessFactors localization allowed us to have one place for all data. We also are in the process of implementing Joule to enable our employees to be more efficient in their jobs. Lastly - we are an organization that is commonly going through change. We have changed our Performance process 5+ times in the last 8 years and SuccessFactors flexibility allowed us to handle all the complexities and changes.
We do plan on allowing employees and managers to leverage the AI capabilities. We particularly have a big focus to do more goal planning and some of our employees struggle with starting points. I think the generative AI capabilities for creating a goal is going to be a big help.
SAP SuccessFactors enterprise platform as out performed the other solutions in many ways. They are the most global, localized platform on the market which was a big need for us. SAP also allows for in-house or outsourced payroll which provided u flexibility as we scaled.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors is well suited for complex organization with large global populations. They also do well with small organizations that need a simple and compliant solution.

SAP SuccessFactors HCM Feature Ratings

9.9
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
9.6
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.3
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
10
9.6
View and generate pay and benefit information
8
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
9.3
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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