SAP SuccessFactors HCM: 360 degrees HCM software platform
February 05, 2025

SAP SuccessFactors HCM: 360 degrees HCM software platform

Varun Kohli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central Payroll
  • Employee Central
  • Time Tracking
  • Performance Management
  • Learning

Overall Satisfaction with SAP SuccessFactors HCM

We use SAP SuccessFactors HCM in our organization to run, manage and operate employee related HR processes. It is used for various purposes like
1) Manage leave management system
2) Display employee information related to previous experience, education, salary break up
3) Workflows for other employee related requests to concern seniors in heirary
4) To run training related programs throughout the year and record the status in SAP SuccessFactors HCM
Hence, it is ideal to run various employee related activities using SAP SuccessFactors HCM suite and is not restricted to above mentioned activities.

Pros

  • Leave Management system is wholesome part of software suite
  • Salary related activities like appraisals and taxation related information can be managed and displayed
  • Trainings to be imparted can be controlled via success factor
  • Employee related reports can be generated by admin users

Cons

  • The menu heirarchy can be improved since it's complicated
  • The little bugs related to validations are although organization specific but can be managed better
  • In order to use the platform users need to be given training
  • Automation of HR processes
  • Employees can easily manage their leaves and track the same via platform without consulting HR in-person
  • Easy to apply for benefits like special loan, redemption of funds like EPF.
It is an effective HR system which is user friendly and provides lots of data specific to employees working in different sections of organization.
Organization can provide proper information useful for the employee from the overall company data visible through the SF platform. It covers almost all the aspects related to employee required to be taken care of in an organization.
SAP SuccessFactors HCM localised platform comes in handy to have great operational efficiency as it ensures high reliability, efficiency and almost failure resistant ecosystem for users who are the stakeholders of the software platform. It is easy to use and quick enough to check things up for an employee post logging onto the platform.
We as an organization are new to AI and our organization is aiming to provide training to IT to understand the AI based technology learnings. This will enable the management to use AI through IT for improve business areas like track employee related finances/cost center, take employee related decision powered by AI.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

1) It is easy to use, great functionality for an employee while applying for leave and approver to approve as it provides on the go feature to use via mobile.
2) HR personnel can generate reports for all the employees of organization which is helpful while reporting to senior management.

SAP SuccessFactors HCM Feature Ratings

7.9
Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
7
7.3
Pay calculation
8
Support for external payroll vendors
7
Off-cycle/On-Demand payment
7
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
8
Reimbursement management
7
9.3
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
10
8.8
View and generate pay and benefit information
9
Update personal information
8
View job history
10
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.2
Performance plans
9
Performance improvement plans
9
Review status tracking
8
Review reminders
8
Multiple review frequency
7
7.8
Create succession plans/pools
9
Candidate ranking
8
Candidate search
7
Candidate development
7
7.0
New hire portal
7
Manager tracking tools
7
7.8
Corporate goal setting
7
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
7.5
Job Requisition Management
8
Duplicate Candidate Prevention
8
Applicant Tracking
6
Notifications and Alerts
8

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented 9 months ago
    Thank you for sharing your detailed experience with SAP SuccessFactors HCM! We're thrilled to hear that the platform has helped streamline your HR processes, from leave management to training programs. We appreciate your feedback on menu hierarchy and validation improvements, and we’ll continue enhancing usability to ensure a seamless experience for all users.
    • varun kohli | TrustRadius Reviewer
      varun kohli
      commented 9 months ago
      Your acknowledgement is much appreciated !

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