IT Pro? Get it and it'll pay for it's self!
September 13, 2016

IT Pro? Get it and it'll pay for it's self!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

Easier access to offer remote support, configuration and cmd line installs. Perfect for off-boarding, on-boarding and updating remote workers and other offices. So much configuration that your end users will feel comfortable with the level of your access, simple enough that they can connect via the quickly and easily.
  • Quickly Connects
  • Runs Efficiently
  • Customization and Easy Admin Control
  • Customization requires some expertise.
  • Remote Scripts could use some work.
  • Having settings saved for individual access sessions permanently.
  • Having the ability for multiple sessions per agent as once has saved so much time.
  • We were able to offset the cost of SC by removing other services that overlapped SC offerings.
  • More effective and efficient at my job.
[We selected ScreenConnect because of its] Security, Ease, Speed, Cost and multiple sessions. The competition cannot even compete with these.
[ScreenConnect is well suited for] Remote support, remote setup and remote monitoring. It does everything an IT pro needs better, cheaper and with more customization than the competition.

ConnectWise Control Feature Ratings

Screen sharing
File transfer
Instant message
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Remote Active Directory® management
Not Rated
Centralized management dashboard
Session record
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control