ScreenConnect - An excellent tool for managing large numbers of remote computers with minimal staff
February 21, 2017
ScreenConnect - An excellent tool for managing large numbers of remote computers with minimal staff
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScreenConnect
We currently use ScreenConnect to support faculty and staff at one of 5 locations within our school district. Prior to ScreenConnect, issues being experienced by a staff member in another building would need to wait until a support specialist could travel to their location to provide service. Now they can provide the service needed from any location, greatly increasing the time to resolution.
- Remote PC and Mac administration - Allows simple and fast access to staff computers from any location.
- Easy administration of the managed ScreenConnect computers. We can organize the many we manage into simple groupings, making it easy to find them online.
- Better zooming from the technician perspective. With some systems, the client's "screen" is simply too small.
- Client connection speeds can lag on slower PCs.
- During a connection, the tools that hover above the screen can accidently be hovered over, causing them to expand. They then get in the way. I'd rather have them less likely to be selected.
- Huge! Single person can now support multiple locations every day while staying in a single location.
Better control, simpler interface.