Item: Brevo
Rating: 1
Author: Rohin Sharma

Use Cases and Deployment Scope

It is no longer being used. It was not an effective marketing tool to send our eblasts out.

Pros and Cons

It is cheap

Poor to non existent customer service
Company is NOT based in the US so don't expect support during normal American hours
Instructions and guidance is just not there for a beginner

Alternatives Considered

MailChimp

GO TO MailChimp
Simple and works like a champ
SendinBlue is the exact perfect example of "you get what you paid for"

It is not appropriate for someone who does not have a complete understanding of how SendinBlue works or is a beginner in regards to executing email campaigns on their own. Once you make a mistake on SendinBlue, you can NOT go back. Customer support is unforgiving as well if not rude. They will not answer questions completely or will just copy and paste a scripted answer. Expect at least 2-3 attempts then having to wait half a day to a full business day to get a response. This will lead you to nothing but frustration and time wasted.

Avoid Sendinblue like the French Plague

Overall Satisfaction with SendinBlue

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Likelihood to Recommend

Brevo Feature Ratings