It failed to deliver emails and there was nobody to help for days.
September 17, 2020
It failed to deliver emails and there was nobody to help for days.
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sendinblue
We use Sendinblue to send SMS messages and for transactional emails.
- Convenient dashboard
- Good email template support
- Statistics and Logs
- No subscription or auto-renew for SMS service
- Transaction Email deliver just stopped working without any response from support for 3 days(!)
- Unreliable, if something doesn't work there are nobody to help you
- It failed to deliver emails for days without any response from support, so we had to urgently find another solution.
- Had to manually recharge SMS balance. If you unexpectedly have a higher volume of messages this can lead to the blocking of message delivery.
Do you think Brevo delivers good value for the price?
No
Are you happy with Brevo's feature set?
No
Did Brevo live up to sales and marketing promises?
No
Did implementation of Brevo go as expected?
No
Would you buy Brevo again?
No