Sendoso - an easy to use, intuitive platform that makes gifting easy and delights customers
Overall Satisfaction with Sendoso
Sendoso is being used by our go-to-market team. It is used for account-based marketing and customer appreciation.
Pros
- The interface is very easy to use and intuitive.
- The gifting options are fantastic. Lots of selections!
- The integration is seamless and infused in your workflow.
- The customer onboarding experience and success team is unmatched.
- The resources, tools and training for customers are excellent.
- The Sendoso customer community is very well-organized and run. It's a great forum for learning best practices.
- Webinars and events are excellent and provide tremendous value.
- Fantastic support! The chat feature is easy to use and support team is very responsive.
- The company and team puts the customer at the center. It’s best in class!
Cons
- It would be great if Sendoso had an automatic alert notification if an e-gift card is not redeemed after a certain number of days.
- Provide admin users the the ability view/get links to e-gifts that haven't been redeemed.
- Customer value.
- Efficiency.
- Ability to Scale.
- Retention.
I implemented Sendoso at another company and believe it's the very best sending platform available. A true category creator.
Do you think Sendoso delivers good value for the price?
Yes
Are you happy with Sendoso's feature set?
Yes
Did Sendoso live up to sales and marketing promises?
Yes
Did implementation of Sendoso go as expected?
Yes
Would you buy Sendoso again?
Yes
Comments
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