Item: Sendoso
Rating: 10
Author: Angela Kelleher

Use Cases and Deployment Scope

Sendoso is our go to gifting platform. We use it to surprise and delight customers, award them for tasks and activities completed, and for welcome gifts. Sendoso offers a range of gifting choices, from egift cards to swag, to chocolates and celebratory bubbly.
The range of goods available means we are never stuck for choice when gifting our customers across the globe - super important for us!

Pros and Cons

A wide range of gifts!
The best online customer service team I have ever experienced
Thorough follow up on gifts sent

Can't comment on room for improvement or wanting things done differently. Sendoso is a fantastic platform that is always expanding and growing with their customers. Their customer service should be a model for all companies it's so good! Very impressed overall by my experience with the team and the company.

Most Important Features

Variety of gifts
Ease of use platform
Client support

Return on Investment

Sending quality gifts via the Sendoso platform has made a significant difference to the quality of our customer campaigns - hard to measure ROI, but qualitatively we can see the difference.

Key Insights

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

Likelihood to Recommend

If you are looking for a good value add gifting platform I can highly recommend Sendoso. Their services include fast delivery (for those gifts you forgot to send) and tracking of stock until it ends up in the right hands. An additional bonus is their warehousing capabilities in various locations - we utilize this in North America and Europe. Fabulous to have stock at your fingertips for when you need it!

Quality gifting at your fingertips!

Overall Satisfaction with Sendoso