Don't waste your time for SendPulse
November 22, 2024

Don't waste your time for SendPulse

John Weber | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with SendPulse

We have been using SendPulse for 3 years, we tried to use Chatbot, CRM and other marketing tools.

Pros

  • Chatbot does well at beginning but then stopped to work
  • CRM has many bugs

Cons

  • All services have to be improved, it's not finished software
  • In my experience, it has negative impact due to lost time when training our personal and then refused it
In my opinion, menu is developed incorrectly, difficult to find my team setting, support doesn't work
SendPulse was more professionally developed - the better usability. It was a reason we moved to SendPulse from Pipeline. The main problems were discovered during using this software

Do you think SendPulse delivers good value for the price?

No

Are you happy with SendPulse's feature set?

Yes

Did SendPulse live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SendPulse go as expected?

No

Would you buy SendPulse again?

No

SendPulse has many marketing tools and would be good for forming clients base, CRM system, chatbot marketing tool. But these features do not work properly, in my experience.

SendPulse Feature Ratings

Email & Online Marketing
4.0
WYSIWYG email editor
2
Dynamic content
1
Ability to test dynamic content
4
A/B testing
3
Mobile optimization
2
Email deliverability reporting
7
List management
6
Triggered drip sequences
7
Reporting & Analytics
4.7
Dashboards
5
Standard reports
7
Custom reports
2
Pre-Send Testing ()
Not Rated

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