SendPulse is pretty average across the board but not the worst option out there
August 03, 2022

SendPulse is pretty average across the board but not the worst option out there

Justin DiMucci | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SendPulse

One of our clients (a restaurant that also ships some products nationwide) uses it for their email marketing. It was my first and only experience using the software, but I have used many other email marketing software over the years, and I just wasn't very impressed with the features that were provided, integrations, or email design/customization abilities.
  • Good for basic email marketing
  • User friendly UI
  • Affordable for small businesses
  • Integrations with other software
  • Email design and customization
  • Automation
  • Gave us the ability to send updates
  • Gave us the ability to send out promo codes/offers
  • Allowed us to connect to customer database
For SendPulse's price point, I consider their competition to be the likes of Mailchimp, ConstantContact, etc. While SendPulse rates roughly average across the board in all areas, for businesses looking for the cheapest option (which comes with a lack of features/quality), ConstantContact beats them. For quality/features/value, I'd say Mailchimp is the best option for small businesses.

Do you think SendPulse delivers good value for the price?

Not sure

Are you happy with SendPulse's feature set?


Did SendPulse live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SendPulse go as expected?

I wasn't involved with the implementation phase

Would you buy SendPulse again?


SendPulse is average priced compared to its competitors, so not the most expensive by any means but also not the cheapest for what I feel is its target audience, which is a small business that wants something easy to set up and doesn't need advanced features since it lacks in things like integrations, automation, etc.

SendPulse Feature Ratings

WYSIWYG email editor
Dynamic content
Ability to test dynamic content
Not Rated
A/B testing
Not Rated
Mobile optimization
Email deliverability reporting
List management
Triggered drip sequences
Not Rated
Not Rated
Standard reports
Custom reports
Not Rated