Overall Satisfaction with Sendspark
When I first heard about Sendspark I asked Bethany 'what makes you different from all the other video platforms?' to which the response was 'you will actually use us because we are so much easier to implement into your workflow than everyone else'. She was right! We use Sendspark to send personalized one to one videos by email to existing and prospective clients
- Ease of use - one click to record & one click to copy the thumbnail/URL.
- Video quality is consistently high.
- CTA implementation through templates is a huge time saver.
- Clean interface and virtually no learning curve.
- Works well across platforms, including mobile.
- Would be nice to be able to end a video by hitting the spacebar (or just clicking a mouse button). Having to hit the extension icon can lead to a less clean last few seconds of the video.
- One of the main advantages Sendspark has is simplicity. IF they improve beyond minor tweaks they will lose that USP and become just another over-complicated video platform (SO, I am recommending them to not improve it much more!)
- Ease of use
- High quality videos
- Templates with custom CTA
- Reliability of platform
- Request a video function
- The big win is time. Because of the ease of implementation, you can click - record - click - embed - send an email or LinkedIn message without even visiting their website.
- Simplicity = less fear/apprehension in using video communications.
Virtually all other video platforms have more functions, more functionality, more integrations, and more ways to customize everything. The only exception is (possibly) Vidyard. Layers of complexity lead to inertia. That leads to plenty of excuses to not incorporate video into a workflow because it's always easier for (most) people to type an email than add the layers of vulnerability to a prospect that comes with a video.
Sendspark is affordable, by far the easiest to use and, on the rare occasion, we've needed them, the support is very responsive.
If you want to get your employees - or more especially yourself - to follow through on using video in your sales|marketing|customer support then I suggest you seriously consider Sendspark (unless you're one of our competitors :) )
Sendspark is affordable, by far the easiest to use and, on the rare occasion, we've needed them, the support is very responsive.
If you want to get your employees - or more especially yourself - to follow through on using video in your sales|marketing|customer support then I suggest you seriously consider Sendspark (unless you're one of our competitors :) )
Do you think Sendspark delivers good value for the price?
Yes
Are you happy with Sendspark's feature set?
Yes
Did Sendspark live up to sales and marketing promises?
Yes
Did implementation of Sendspark go as expected?
Yes
Would you buy Sendspark again?
Yes