SharpSpring is the best CRM tool we have used till now
November 19, 2018
SharpSpring is the best CRM tool we have used till now
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring
Being a SharpSpring user for a few months, I would like to share my views about the product. The platform encompasses behavioral-based email automation, site tracking, and a built-in CRM system, and this is its best part. Besides this, it also has a help library and an archive of webinars.
Problems it addresses:
Problems it addresses:
- Landing pages goals are always fulfilled.
- SharpSpring has anchor links which help to redirect users to other sections.
- Good for Newsletters
- Easy Website Integration
- It has behavioral-based email automation for custom messaging. It helps in calculating the Cost per Acquisition for each lead. It also facilitates reducing the unaddressed customer complaints.
- It allows us to build forms and embed them on our website easily. It provides dynamic forms that will enable the user to gather more information about the leads.
- The support is prompt at responding and keeping us notified until the ticket is resolved
- SharpSpring is very easy to use. You don’t have to be a marketing automation expert to use this platform.
- The reports and analytics are not detailed, although they provide the performance of campaigns. It misses the specifications on minute details of the strategy.
- The learning curve of SharpSpring is tedious and takes a lot of time and efforts to learn, but ones learned it is great to use.
- The Newsletters automation has made it very easy to trigger the emails on the basis of a lead's score. The sales team can easily track and have touch points with the leads.
SharpSpring has better Newsletters. Better and Easy Website integration and analytics. More affordable. Has lead allotment and lead score/status.