Overall Satisfaction with SharpSpring
We use SharpSpring to automate lead flow into our website and funnel leads to their respective categories. We then nurture leads and follow up with key actions using the easy-to-use dashboard. SharpSpring is super affordable and has allowed us to keep track of our prospective customers and next steps to closing deals. It is being used by myself and the CEO of the company. It's impressive to see how easily it solves the problem of keeping track of viable leads and allows for easy follow up.
- Dashboard feature is very intuitive and comprehensive. It gives me a clear view of everything happening.
- The Contact Manager feature allows me to quickly access information on any one of my contacts and easily follow up with them to nurture leads.
- The Automation feature is a great way to bring leads into the site and follow up with each one according to their interest. It feels personalized and saves us a lot of time.
- The email builder could be more intuitive and easy to use like Mailchimp
- The landing page builder could also be more intuitive and easy to use like Mailchimp
- The analytics are sometimes questionable with discrepancies between SharpSpring traffic numbers and Google Analytics numbers
- It has helped us track leads much more efficiently, which has led to greater accountability.
- We close deals at a higher rate just from being able to track them in one place.
- In my opinion, it pays for itself because of the time and effort that it saves us.
It's not as robust but is a better option in my opinion for smaller businesses.