SharpSpring - An Agency-Friendly platform that is easy to deploy
October 16, 2020

SharpSpring - An Agency-Friendly platform that is easy to deploy

Christopher Wisniewski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with SharpSpring

SharpSpring is being used for our own sales and marketing efforts as well as those of our clients. It is really an enterprise solution that helps bridge the gaps among marketing and internal sales and outsourced sales.

Pros

  • Easy to use for sales professionals, can get started quickly with minimal training
  • Life of the lead view is really great and helps to see what actions someone took
  • Sales, Onboarding and Account management staff are just a real pleasure to work with

Cons

  • Some of the automation has a learning curve.
  • Reporting needs a boost without sales dialer.
  • Some of the setup reminders are a bit of overkill, maybe remind every several logins rather than every time you hit a specific screen.
  • The value for the power is amazing!
  • Got a lot of campaigns up and running quickly.
  • Lots of interest to provide pre-sales with individuals to follow up with.
So I feel like Zoho does not have the best support and their offerings are not that well integrated. I felt like I was switching functions and dashboards all of the time with poor linkages.

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Very intuitive and easy to get started.
Support is fast and answers questions or provides documentation in a way that is actually up-to-date.
Well suited if you have a lot of users with different roles.

Constant Contact Lead Gen & CRM Feature Ratings

9.3
WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
6
List management
10
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
Event/webinar marketing
10
10.0
Social sharing and campaigns
10
Social profile integration
10
9.3
Dashboards
10
Standard reports
10
Custom reports
8
9.3
API
8
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Comments

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