Competitive with the major brands but more cost effective
April 12, 2022

Competitive with the major brands but more cost effective

Charlie Van Derven | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with SharpSpring from Constant Contact

SharpSpring is our CRM and our marketing automation platform. We use if for client processes, marketing, prospecting, sales and all related metrics. The granular lead scoring capability and the marketing automation make it an incredible prospecting and data tool that provides intelligence around industry interests and needs.

Pros

  • Leadscoring
  • Prospect and Customer Journey
  • Comprehensive Analytics

Cons

  • Email Builder
  • Service
  • SharpSpring is part of the process with EVERY sale
  • Comprehensive analytics allow us to easily see what is working and what is not.
SharpSpring, for the price, is preferred over HubSpot and Pardot. I prefer SharpSpring to Infusionsoft/Keap for the ability to load media, track users and granular lead scoring.

Do you think SharpSpring (discontinued) delivers good value for the price?

Yes

Are you happy with SharpSpring (discontinued)'s feature set?

Yes

Did SharpSpring (discontinued) live up to sales and marketing promises?

Yes

Did implementation of SharpSpring (discontinued) go as expected?

Yes

Would you buy SharpSpring (discontinued) again?

Yes

The ability to load all marketing media, including ads through the platform...and associating a unique IP to each contact helps us to lead score and gain particular insight into what is resonating with prospects and where prospects are on the journey. While it is a serviceable CRM, it is a great marketing automation platform. For the price, better than the major competitors.

SharpSpring (discontinued) Feature Ratings

7.1
WYSIWYG email editor
6
Dynamic content
7
Landing pages
6
A/B testing
Not Rated
Mobile optimization
7
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
8.8
Lead nurturing automation
8
Lead scoring and grading
10
Data quality management
8
Automated sales alerts and tasks
9
8.0
Calendaring
8
9.0
Dashboards
9
Standard reports
10
Custom reports
8
6.5
API
Not Rated
Role-based workflow & approvals
6
Customizability
7
CRM Project Management ()
Not Rated

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