Shoutlet's platform and team are perfect partners for us.
Overall Satisfaction with Shoutlet
Proof Interactive is an independent advertising agency working exclusively in the digital space. We act as the creative or full-service digital services team for traditional advertising agencies and serve numerous clients directly. Two years ago, we began researching Social Media management systems at the request of a few of our clients. They recognized that our core focus has been cutting-edge creative development and online advertising and direct marketing; however, the trust and close relationships we have developed over the years led a few clients who desired to get serious about their presence along social media channels to ask us to join them in developing this line of business and communication together. We utilize Shoutlet for our own minimal social presence and work closely with Shoutlet and our clients to promote our clients' best interests.
Pros
- Quick execution of social contests that easily adapt to mobile and can be launched on social channels and brand-channel websites simultaneously.
- Identifying key influencers within a social community.
- Planning and organizing effective content distribution for multiple brands and multiple social channels.
Cons
- The Social Contest "Canvas" functions have some room for improvement in terms of usability for participants in a social contest. Simple changes such as being able to show notifications in a modal window centered on the user's browser, rather than a notification pinned to the top of mobile and "anywhere" pages would make the platform more usable. Shoutlet is making constant improvements and really listens to its customers like us. We've had thoughtful conversations about usability that we believe are taken seriously, not filed away.
- Allows our small staff to provide our clients with world-class service and data.
- Exponentially improved fan base expansion for our clients.
- Rapid response for customer service issues for clients - allowing us to help our clients prevent their social media presence from becoming the Complaint Department, rather a true community of fans and supporters of a brand.
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