Incredible customer service - chat replies in under a minute!
June 05, 2023

Incredible customer service - chat replies in under a minute!

Ennio Maldonado | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sigma Computing

We use it as our dashboard solution

Pros

  • Under a minute reply in chat!
  • Listens to feedback
  • Integrates well with our Data warehouse (Snowflake)

Cons

  • I would like to see a single sign on support for Snowflake to control column level access from Snowflake.
  • It has helped accelerate the self-serve analytics that we envision.

Do you think Sigma Computing delivers good value for the price?

Yes

Are you happy with Sigma Computing's feature set?

Yes

Did Sigma Computing live up to sales and marketing promises?

Yes

Did implementation of Sigma Computing go as expected?

Yes

Would you buy Sigma Computing again?

Yes

Sigma service is superior. In terms of feature set it does not fall behind.
I had an issue with some object that were deleted and still showing in a Dashboard, they replied to me with a working solution in less than one minute, and that is just amazing.

Sigma Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.0
Pixel Perfect reports
9
Customizable dashboards
9
Report Formatting Templates
9
9.0
Drill-down analysis
9
Formatting capabilities
9
Report sharing and collaboration
9
9.0
Publish to Web
9
Publish to PDF
9
Report Versioning
9
Report Delivery Scheduling
9
Delivery to Remote Servers
9
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Access Control and Security ()
Not Rated
Mobile Capabilities ()
Not Rated
Application Program Interfaces (APIs) / Embedding ()
Not Rated

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