Mailgun Review
January 01, 2024

Mailgun Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sinch Mailgun

Mailgun provides a reliable way to send out email campaigns to marketing lists, so that we as a marketing agency can deliver promotional communications to subscribers on the behalf of our clients. We view Mailgun as an email delivery tool, a way of safely delivering comms to subscribers via other tools we have in our tech stack.
  • Email delivery
  • Technical set up
  • Clear, easy to follow instructions and guidance
  • Clear email metrics
  • UX design
  • Campaign build features other tools have
  • Cost is relatively high
  • ROI great for client campaigns
  • Great for getting the right message in front of the right people at the right time
  • A valuable part of our tech stack as a lead gen agency
  • Ease of use when plugging it into other tools (speed to implement)
To be honest, the tools are quite similar and again I dont recommend using them as a standalone products, but they power the work we do via CRMs and our marketing campaigns. Mailgun integrates slightly better which it is why it is the preferred choice for our agency, as it integrations options seem to be better.

Do you think Sinch Mailgun delivers good value for the price?

Yes

Are you happy with Sinch Mailgun's feature set?

Yes

Did Sinch Mailgun live up to sales and marketing promises?

Yes

Did implementation of Sinch Mailgun go as expected?

Yes

Would you buy Sinch Mailgun again?

Yes

It is very well suited as an email delivery tool. We plug Mailgun into our CRM, and it helps us deliver the campaigns we create for clients and for ourselves. I don't believe the software is as good when being used as a standalone product, as it lacks the omnichannel features and campaigns you can create with other tools.