Great product, easy to use, great customer support team!
January 29, 2021

Great product, easy to use, great customer support team!

Ali Vakili | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Pro

Overall Satisfaction with SkyPrep LMS

We are an online store and we use SkyPrep to train our sales representatives and our customer support team. We provide them onboarding training which includes product training and role specific courses.

SkyPrep has helped us streamline the process by automating manual process that we had before. It has simplified course management, user management and the delivery of the training to our employees.
  • Easy to use and modern interface
  • Great customer support
  • Advanced reporting functionality
  • Smart Automations
  • Useful webinar integrations
  • I do not have anything negative to say about SkyPrep at this time.
  • Consistent training across organization
  • Reduced manual work, less hours of work for our training manager
  • Improved customer satisfaction/ customer service ratings
  • Increased sales, due to highly trained sales team
We looked few other vendors but we liked SkyPrep interface and features more. One of the biggest differentiators is that SkyPrep offers customer success manager to all of their clients.

Do you think SkyPrep LMS delivers good value for the price?

Yes

Are you happy with SkyPrep LMS's feature set?

Yes

Did SkyPrep LMS live up to sales and marketing promises?

Yes

Did implementation of SkyPrep LMS go as expected?

Yes

Would you buy SkyPrep LMS again?

Yes

I highly recommend SkyPrep for companies that are looking to train their employees remotely. We use it for our sales and customer support team. It is very easy to manage and easy to operate for our employees. The amount of questions we get on how to work with SkyPrep from employees is very minimum and their feedback is positive.
We have a customer success manager which with us from onboarding and providing support. She helped us with setting up our platform and regular checkins to make sure we use the platform in the best way. Overall I am very satisfied with SkyPrep and highly recommend it to organization looking for a fast, easy and powerful tool with no complications and slowdowns.

SkyPrep LMS Feature Ratings

Course authoring
9
Course catalog or library
10
Player/Portal
10
Learning content
10
Mobile friendly
10
Progress tracking & certifications
10
Assignments
10
Compliance management
10
Learning administration
10
Learning reporting & analytics
10
Social learning
10