Give Me Some Slack
June 20, 2016

Give Me Some Slack

Lauren Harradine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use it to communicate between teams and between meetings for weekly updates and ideas. Since we're still in the pre-planning stages of conference planning, we have not used it as much as we expect to. Once we start really delving into the topics and working between teams, I believe Slack will become an integral part to staying connected to the groups and sharing ideas.

Pros

  • Allows you to organize your conversations on the main page.
  • Allows you to message people directly when you have a more personal question or need one-on-one communication.
  • You can also upload image content without blocking the entire chat. It's collapsible but also allows you to open the original in a separate window.
  • SlackBot is a chat service for usability and user questions.
  • Allows you to tag directly to pages and such. Pretty nifty feature.
  • Ability to use add-on applications for your personal, specific needs. These include polls, summarized Google Analytics, fitness competitions between teams, and more. Fabulous.

Cons

  • Many of the features are fun and incredibly helpful, but not easily discoverable or innate. This is evidenced by the NEED for SlackBot and the initial user tutorial, but at least there's something there to help!
  • As a chat service, Slack is amazing. It allows you to share media and post between groups fluidly.
  • The add-ons allow you to customize the Slack experience to better fit your needs at the time.
  • Facebook Messenger and GroupMe
Slack is easier to use as a platform and MUCH more customizable. GroupMe eats data and is almost exclusively used for phones. It also doesn't have the feature where you can tag conversations between and to other groups. Facebook messenger is convenient since most people have Facebook these days, but does not have the extensive features and add-ons that Slack does. All in all, our group is using this as a chat feature, so we decided to go with the product that is most customizable for our needs.
Slack is convenient as an almost-chat messenger platform, but is more convenient, I think, when coordinating between teams. It allows you to create chats which other people can look at and add to without sacrificing all privacy thanks to the private messaging features. The ability to tag between conversations and groups also helps make it easier.

Depending on what you hope to achieve using Slack, its add-on applications makes it an amazing tool for marketing metrics, team building, idea generation, making decisions between groups, and more. I think you can really make it a specialized product to fit your personal goals. It's also dynamic enough to keep up with you when you change your goals. That's crucial in project development.

Slack Feature Ratings

Task Management
7
Gantt Charts
6
Scheduling
6
Workflow Automation
6
Mobile Access
8
Search
9
Visual planning tools
6
Chat
10
Notifications
9
Discussions
10
Surveys
9
Internal knowledgebase
8
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

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