Smartlook can increase sales of e-shop
August 23, 2018

Smartlook can increase sales of e-shop

Petr Nosek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

I'm a web developer and co-owner of company JáNěkdo.CZ. I need feedback from my clients. For example - how they use the website or whether they are having any problems with orders. Smartlook is the way I can have this feedback. I can see what are people doing on my website and ways to improve it. I saved several orders on my e-shop.
  • Saving orders: I had bug on my website. Clients were making orders, but orders were not saving on my website. I found this problem in the evening. Without Smartlook all orders would have been lost. Because I'm using Smartlook, I find all orders from records and I process them.
  • Smartlook is recording what are people doing on my site. I can see, how are people thinking and improve my site for better sales.
  • I'm a small client with small company. Everything is comfortable for my purposes now.
  • I can see clearly, which campaigns bring me, clients. So I save a lot of money. My campaigns are tuned based on feedback from Smartlook.
  • I saved all orders, when was my site broken. So I'm saving money :)
Smartlook is a complement of these tools. Google Analytics and Facebook are recording only numbers. Smartlook is recording the screen. Google Analytics tells you, how many people end up on that page. Smartlook tells you, where are people looking, what they write on that page and if they understand where to click.
1. For developing web - a developer can see what are people doing.
2. For increased sales in an e-shop. You can improve the efficiency of your campaigns.