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Learn before you make a move
October 22, 2018

Learn before you make a move

Javier Carmona | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

I use this app to see how my clients interact with our website
  • Easy to use
  • Easy to install
  • Friendly interface
  • Good tutorials
  • I think a good improvement would be a connection with Mautic or other marketing automation apps
  • I would like to integrate Smartlook with Google Tag Manager so you can track events and see them in the video
  • Positive: I have made some good improvements in my web design
  • Negative: I haven't be able to track my clients after they submit a form (I would like to know more and be able to identify my client's record with name and last name after they submit a form.) I believe this is possible but I don't know how to do it. Would be great to have a good tutorial and example with some of the most common CRMs.
I would give it a 10, because it is a really good app, and helps you to improve your website and learn about your customer's behaviors. Also, I think the heat map helps you a lot in improving the design of your website. For me, it is a great tool that everyone in the marketing side of any business should know.