Good for Android app session recordings
September 27, 2019

Good for Android app session recordings

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

Checking Android user first-session experience to see what our users react to and what they don't.
  • Easy to set-up.
  • Good dashboard.
  • Good tech support.
  • Would like control over how user session videos are concatenated.
  • Would like to be able to capture user first sessions only.
  • Still waiting to discover this. But we expect it to help iron out Android bugs and improve our user experience.
Responsive and accurate support.

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

Smartlook is great for capturing Android native app session recordings.