Surprisingly Good
October 21, 2021
Surprisingly Good
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
It's been used across the whole organization. The feature we use and enjoy the most is the heatmaps and recordings, which helps our Product Team track our users' behaviors and helpd us identify gaps and improve our product. We also like that Smartlook is always improving and adding new features; it's a way better product since we started using it.
- Heatmaps.
- Recordings.
- Event tracking.
- Funnels.
- Dashboards could be better and more insightful.
- Increased conversion rates.
- Ability to watch users journey in our website (through recordings).
- Events tracker (button clicks, page views).
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes