Snap Survey! Great all arounder
November 29, 2018

Snap Survey! Great all arounder

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SnapSurveys

It is used to develop surveys and collect survey data. Myself and 2 others are currently using it. Overall, it's used for brand trackers and short customer experience surveys. For the surveys that we do that aren't entirely complex, this is a perfect tool to use. It's also easy to access anywhere since this is a cloud-based survey platform like most other competitors.
  • Survey development
  • Data collection
  • Quick analysis
  • Interactive tutorials
  • Nothing really. It's fine the way it is. Much cheaper than some competitors.
  • Save more money than using competitive product and does the same thing
  • Faster implementation
  • Targeting specific respondents
It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
It is well suited for developing online surveys and online survey data collection in any aspect. For surveys that have to be programmed to more complexity, this may not be the best tool to use, maybe one one with a better user experience. I do like that there are a wide variety of reports available based on the content.

SnapSurveys Feature Ratings

Survey templates
6
Themes
6
Custom logo/branding
7
Changes to live survey
8
Question design help
7
Multiple question types
6
Survey logic flexibility
7
Response tracking
8
Data export
8
Standard reports
9
Custom reports
8
Analytics
4
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
8
Compliance
9