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Easy choice for events
February 25, 2022

Easy choice for events

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Socio

We have used Socio for in-person conferences via mobile phone app to manage the flow of our events, share files, and network. Recently we've used the virtual conference options as well and found them to be exceptionally easy to use. Our conferences can have up to 200 people from across the world use it with little guidance.
  • Customer Support
  • Set up
  • Adoption
  • Scheduling
  • User management
  • Chat Features
  • Branding
  • Live stream feature could passively update more often (niche issue however)
  • Truly difficult to think of improvements
  • Video Streaming
  • Document Sharing
  • Attendee Engagement
  • Strong engagement with our attendees

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

If you can't commit your entire work day to getting to terms with an event platform then this is where you need to go. Their support team is one of the BEST I've ever worked with and they are quick on helping with even the weirdest requests. In some cases my team receives technical restrictions from other areas of the business that need to be accommodated and the support staff at Socio is quick to find ways to make it happen.