Item: SolarWinds Dameware Remote Everywhere (DRE)
Rating: 10
Author: Verified User

Overall Satisfaction with SolarWinds Dameware Remote Everywhere (DRE)

Use Cases and Deployment Scope

We have devices throughout North and South America, so after researching several options we found that Dameware Remote Everywhere was the best solution for us. We can manage devices that are outside of our domain which is very helpful since right now during the COVID-19 pandemic a lot of our users are working remotely, so we are still able to help them with DRE.

Pros and Cons

Pros

Works great with devices that are outside of the organization's network.
Console can be used via the app or web based.
DRE works with Windows, MAC, and Linux.

Cons

Maybe have the capability of working on mobile devices.

Return on Investment

No negative impact.

Alternatives Considered

TeamViewer and VNC Connect

DRE is in a league of its own.

Support Rating

I don't reach out to support that often but the times that I have, it's been a pleasant experience.

Key Insights

Do you think SolarWinds Dameware Remote Everywhere (DRE) delivers good value for the price?

Yes

Are you happy with SolarWinds Dameware Remote Everywhere (DRE)'s feature set?

Yes

Did SolarWinds Dameware Remote Everywhere (DRE) live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Dameware Remote Everywhere (DRE) go as expected?

Yes

Would you buy SolarWinds Dameware Remote Everywhere (DRE) again?

Yes

Likelihood to Recommend

The best thing is that it can be used to provide support to devices that are outside of our domain. With the current pandemic, this has been very helpful.

SolarWinds Dameware Remote Everywhere (DRE) Feature Ratings

Comments

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DRE is a game changer!